Latest post Wed, Sep 19 2018 1:22 PM by RalphC. 5 replies.
Page 1 of 1 (6 items)
Sort Posts: Previous Next
  • Thu, Jan 18 2018 2:10 PM

    • huskone
    • Not Ranked
    • Joined on Fri, Aug 19 2016
    • Posts 7
    • Points 105

    Floating License Server Update?

    Good Afternoon all!

     

    Bit of an issue.. I'm unable to update to 2018.1 as I believe my FLS Server is now outdated, but I don't have access to any updates for said server availible in my account. 

     

    I'm on version 5.1.2 and it's the only version of the FLS I have availible in my Download Center?

     

    When I try to open 2018.1, I get the error that the software was released past my contract expiration date but I'm licensed through to June this year..

     

    Any help is appreciated.

     

    Thanks

    Filed under:
  • Thu, Jan 18 2018 2:20 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 9,797
    • Points 212,805
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Floating License Server Update?

    huskone...

    Let me get a case going and get you some assistance.   Case # 03380822

    Stand by and cheers across the pond.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Thu, Jan 18 2018 2:31 PM In reply to

    • huskone
    • Not Ranked
    • Joined on Fri, Aug 19 2016
    • Posts 7
    • Points 105

    Re: Floating License Server Update?

    Brilliant :)

     

    Thanks Marianna! Big Smile

  • Thu, Jan 18 2018 2:40 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 9,797
    • Points 212,805
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Floating License Server Update?

    Case # 03380822

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Wed, Sep 19 2018 7:42 AM In reply to

    • FroggyPat
    • Not Ranked
    • Joined on Sat, Oct 29 2011
    • Posts 4
    • Points 40

    Re: Floating License Server Update?

    Hello.

    We have the same problem here.

    Activation is random and some times we get this:

    "This software was realeased past your contract expiration date (1/7/2019)"

  • Wed, Sep 19 2018 1:22 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,663
    • Points 18,275
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee
      SystemAdministrator

    Re: Floating License Server Update?

    Hi FroggyPat,

       I created a support case for this issue 03554390.

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
Page 1 of 1 (6 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller