Latest post Tue, Jan 2 2018 4:18 PM by Marianna. 5 replies.
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  • Tue, Jan 2 2018 11:33 AM

    • Brad
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • West Yorkshire
    • Posts 65
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    Crossgrade from MC7 to latest MC8.

    I know I know.

    Just wondering if there's anyway to get some value from my existing MC7 software on the crossgrade/upgrade to latest version 8 in any form (perpetual or sub).

    I've been using MC7 on a perpetual license with no problems.  But as you all know I'm trapped in Yosemite. Staying on the old OS is proving a burden.

    I recently bought a new iMac and tested MC7 on it running sierra.  But instant crash.  And I'm assuming when I upgrade it to high sierra that won't help.

    So forced to upgrade MC.

    Just seems a shame to not get any further value out of that MC7 license.

    Any suggestions would be helpful.

    Thanks.

     

     

    imac late 2012 3.4 GHz Intel Core i7 32 GB 1600 MHz DDR3 OS 10.13.2 MC 8.10.0 [view my complete system specs]
  • Tue, Jan 2 2018 1:21 PM In reply to

    Re: Crossgrade from MC7 to latest MC8.

    Hi,

    I'm not sure I understand. Is your license current, or did you stop making the yearly renewal payment for support so you're permanently stuck on MC7?

    Media Composer 2018.4 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce GT 740M [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Tue, Jan 2 2018 1:50 PM In reply to

    • Brad
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • West Yorkshire
    • Posts 65
    • Points 940

    Re: Crossgrade from MC7 to latest MC8.

    I've never had a support plan.  I bought the software before support plan/ subcription plans started.

    So it's a software activated (non dongle) perpetual license for MC7.  It's possible the term perpetual license wasn't used at that stage.

     

    Thanks!

    imac late 2012 3.4 GHz Intel Core i7 32 GB 1600 MHz DDR3 OS 10.13.2 MC 8.10.0 [view my complete system specs]
  • Tue, Jan 2 2018 2:55 PM In reply to

    Re: Crossgrade from MC7 to latest MC8.

    Ok, I understand. I'm sorry, but I don't know of any offers allowing people to upgrade an old license. Videoguys had one back in July, but I'm pretty sure it's long over now. You might check with them to see if they know of anything coming in the near future.

    Media Composer 2018.4 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce GT 740M [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Tue, Jan 2 2018 4:02 PM In reply to

    • Brad
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • West Yorkshire
    • Posts 65
    • Points 940

    Re: Crossgrade from MC7 to latest MC8.

    ok.  thanks so much!

    imac late 2012 3.4 GHz Intel Core i7 32 GB 1600 MHz DDR3 OS 10.13.2 MC 8.10.0 [view my complete system specs]
  • Tue, Jan 2 2018 4:18 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Crossgrade from MC7 to latest MC8.

    Brad 

    Please email me off forum....

    email below and provide your system ID, MY Avid email and the content of this post in the email...

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

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