Latest post Fri, Dec 29 2017 4:24 PM by camoscato. 3 replies.
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  • Thu, Dec 28 2017 11:33 AM

    • toranpetto
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    • Joined on Wed, Dec 27 2017
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    can't deactivate sibelius from dead computer

    Hello,

    My old mac died, now working on a temporary one, but unable to activate Sibelius on it because I am unable to deactivate Sib from the old mac (cos it's dead and won't boot up!).

    I've put the old hard drive in an enclosure and am booting from that, but it apparently doesn't count as the same installation.

    It won't deactivate from the Avid Application Manager (says 'Failed Deactivation: 0 Deactivation OK. No record of this device was found.')  Can't find anywhere online where I can do this...?

    Need to rework a big band arrangement of Auld Lang Syne for rehearsal tonight so would appreciate any help!

     

    Many thanks,

    Angus

     

  • Thu, Dec 28 2017 2:08 PM In reply to

    Re: can't deactivate sibelius from dead computer

    Hi Angus, This is the Avid video forum.  The audio forum is here:

     

    http://duc.avid.com/
    Media Composer 2018.4 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce GT 740M [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Fri, Dec 29 2017 4:09 PM In reply to

    • RalphC
    • Top 75 Contributor
    • Joined on Wed, Sep 2 2015
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    Re: can't deactivate sibelius from dead computer

    camoscato:
    Hi Angus, This is the Avid video forum.  The audio forum is here:

     

    http://duc.avid.com/

    Thanks Carl Yes, however DUC does not cover the Sibelius Forums, there is a separate site for Sibelius

     I pulled out the OP to assist will have her up and running at no time.

     

    Thanks,

    RalphC

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Fri, Dec 29 2017 4:24 PM In reply to

    Re: can't deactivate sibelius from dead computer

    RalphC:
    Thanks Carl Yes, however DUC does not cover the Sibelius Forums, there is a separate site for Sibelius

    Well I learn something new every day. :)

    Thanks, Ralph!

    Media Composer 2018.4 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce GT 740M [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

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