Latest post Wed, Nov 29 2017 3:37 PM by ramz434. 3 replies.
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  • Tue, Nov 28 2017 6:22 PM

    • ramz434
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    AMA Plug-In Unable to Provide Compressed Sample

    AMA'ing 4k MP4 footage at 23.98 into 1920x1080. Using AVC Long-GOP, its really hit or miss as to when files will succesfully transcode (doesnt matter the DNX type - i've tried a bunch). If I go into the source browswer and change the plugin option to H264 - I have no problems at all (although it takes more than twice as long to transcode). The other problem with this option is that I dont like the Source Browswer and ALT drag my files directly to a bin, which forces the AVC Long-GOP plug in to be used. 

    The error that arises is 'AMA Plug-In Unable to Provide Compressed Sample'. 

    This is an off and on problem I've had for the past few versions that happens to some MP4 clips but not to all of them from a shoot. 

    I've also tried choosing a different storage drive, and importing at 4k resolution. This has happened for shots at 29.97 inside a 23.98 project as well.

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  • Wed, Nov 29 2017 10:57 AM In reply to

    Re: AMA Plug-In Unable to Provide Compressed Sample

    Are you on the current 8.9.3 MC version?

    A lot of work has been going into moving away from the QT AMA plugin and we are seeing the speed benefits of that. However the new plugin may have glitches so its possible later releases will resolve those. I've emailed you direct re that.

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  • Wed, Nov 29 2017 11:46 AM In reply to

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    Re: AMA Plug-In Unable to Provide Compressed Sample

    +1

    version 8.9.3

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  • Wed, Nov 29 2017 3:37 PM In reply to

    • ramz434
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    • Joined on Thu, Oct 13 2005
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    Re: AMA Plug-In Unable to Provide Compressed Sample

    I am on 8.9.3 - this has been happening since at least 8.9.2 - Not exactly sure how far back the issue goes. Defininely waited til this recent version before I brought up the issue, was hoping it was fixed with that latest version.

    - HP Z400/24gb ram/Windows 10/MC2019.7/256gb Samsung SSD/ NVidia GTX 1080/HP ZR22 Monitors/ - Macbook Pro/16gb ram/OS 10.14.3/MC2019.6/NVIDIA GeForce... [view my complete system specs]
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