Latest post Mon, Jan 15 2018 9:45 PM by Marianna. 25 replies.
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  • Sat, Dec 23 2017 3:29 PM In reply to

    • Marianna
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    Re: I don't get notification mails from the Avid Forum anymore

    Luca

    Reuben in our IT team is working on fixing that - I believe the issue stems from the server side and he knows and has been fiddling to see if he can fix it....  

    There is a ticket open so I will be notified when it is fixed and in turn will alert the community

    Marianna

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  • Sun, Dec 24 2017 11:08 AM In reply to

    Re: I don't get notification mails from the Avid Forum anymore

    Hi Marianna,

    Merry Christmas! On both my personal and Telmaco account notification stopped from the forum and downloadcenter (new patch releases) months ago. This keeps being a returning issue. I have re-activated email notification in the downloadcenter quit often but it makes no difference. I have more or less gotten used to it.

    Every time you intervene and IT fixes it, notifications return but only for a limited time. What the reason is that notifications stop is not clear. If IT finds a cause and it is related to something the forum users use or do, maybe it would be wise to share this info. Be it choice of browser or anything else.

     

    From the old Apple Quadro 950 to HP Z8xx. My current own system: 1x Z420 E5 1650 16GB memory, 128GB SSD, 1x XW8600, 2x 3.0Ghz Quadcore, 12GB memory... [view my complete system specs]

    Jeroen van Eekeres 

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    Always have a backup of your projects....Always!!!! Yes Always!!!!

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  • Wed, Jan 10 2018 5:53 PM In reply to

    • Marty
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    Re: I don't get notification mails from the Avid Forum anymore

    Today, I got some random forum mails, but I didn't subscribe those threads, maybe it's because the notifications are working now but I enabled all Subscriptions here? http://community.avid.com/forums/ForumSubscriptions.aspx

    I don't want to read everything, that's an overkill for me, I only want to read the answers to my threads that I wrote. 


    Should I disable the Subscriptions, now?

    all different setups in various editing suites. my own: MC 2018.2, OSX 10.12.6, iMac (Retina 5K, 27-inch, 2017), 4,2 GHz Intel Core i7, 40GB RAM, Radeon... [view my complete system specs]

    www.film-editing.de

  • Wed, Jan 10 2018 8:02 PM In reply to

    • GT
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    Re: I don't get notification mails from the Avid Forum anymore

    Have today received notification emails from the forums for the first time in several months.

    MC Ver 8.7, Intel Core I5, NVidia Quadro FX 570, 16Gb Ram, 250 Gb system drive, 2 Tb Render/Media drive, Windows 7 64bit Pro, QT 7.6.6 [view my complete system specs]
  • Wed, Jan 10 2018 8:42 PM In reply to

    • luca.mg
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    Re: I don't get notification mails from the Avid Forum anymore

    Back in! Yes

    Symphony 2018.4, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Thu, Jan 11 2018 10:21 AM In reply to

    Re: I don't get notification mails from the Avid Forum anymore

    Same here. 

    From the old Apple Quadro 950 to HP Z8xx. My current own system: 1x Z420 E5 1650 16GB memory, 128GB SSD, 1x XW8600, 2x 3.0Ghz Quadcore, 12GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

  • Thu, Jan 11 2018 11:04 AM In reply to

    • luca.mg
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    Re: I don't get notification mails from the Avid Forum anymore

    Marty:

    Today, I got some random forum mails, but I didn't subscribe those threads, maybe it's because the notifications are working now but I enabled all Subscriptions here? http://community.avid.com/forums/ForumSubscriptions.aspx

    I don't want to read everything, that's an overkill for me, I only want to read the answers to my threads that I wrote. 


    Should I disable the Subscriptions, now?

    Same here, I also enabled all subscriptions when I wasn't receiving notifications for the discussions I was following. I disabled all subscriptions here http://community.avid.com/forums/ForumSubscriptions.aspx and made sure that 'Send notifications' in the email preferences under my profile is set to 'Yes'. Fingers crossed, I'll report how things go.

    Symphony 2018.4, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Mon, Jan 15 2018 2:47 PM In reply to

    • Marianna
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    Re: I don't get notification mails from the Avid Forum anymore

    Luca et al

    Reuben was able o finally track the issue down and fixed it for me.  Thanks Reuben!

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

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  • Mon, Jan 15 2018 3:14 PM In reply to

    • GT
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    Re: I don't get notification mails from the Avid Forum anymore

    Thanks - missed you guys.

    MC Ver 8.7, Intel Core I5, NVidia Quadro FX 570, 16Gb Ram, 250 Gb system drive, 2 Tb Render/Media drive, Windows 7 64bit Pro, QT 7.6.6 [view my complete system specs]
  • Mon, Jan 15 2018 9:05 PM In reply to

    • luca.mg
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    Re: I don't get notification mails from the Avid Forum anymore

    Ciao Marianna, always nice hearing from You! The forum notifications seem to be back to normal. Too late to wish You a happy new year? Big Smile

    Symphony 2018.4, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Mon, Jan 15 2018 9:45 PM In reply to

    • Marianna
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    Re: I don't get notification mails from the Avid Forum anymore

    Never too late my friend...

    Happy New Year!

    M & M

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

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