Latest post Sat, Dec 23 2017 4:00 PM by Tom Pearson. 9 replies.
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  • Sat, Nov 4 2017 1:40 PM

    • Nenad Popović
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    Unable to start Sorenson Squeeze 10 Lite

    Just a quick question:

    With Media Composer Annual student subscription I can use Squeeze Lite. Installed it from the App Manager. It says Activated...

    When I start it, I get a dialog that says "This Copy of Squeeze Desktop requires an active Media Composer Subscription. Would you like to activate your Media Composer Subscription or purchase Squeeze Desktop?" I can click on "Reactivate Media Composer" and "Purchase Squeeze Desktop" and, of course, "Cancel". So, when I click on "Reactivate" it just takes me to the App Manager and exits Squeeze.

    Tried reinstalling from the direct download available on My Account / My Products and Subscriptions / Product details and download links... Same result...

    Anyone had the same issue? Or does anyone know how to solve this? Thanks

    i7-7700, Asus Prime Z270-A, 16 GB RAM, dedicated video drive 3 TB Seagate Baraccuda SkyHawk 7200 RPM [view my complete system specs]
  • Sat, Nov 4 2017 3:04 PM In reply to

    • RalphC
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    Re: Unable to start Sorenson Squeeze 10 Lite

    Hello Nenad Popović,

      Based on this  FAQ both Commercial and Academic/EDU Subscription license has Sorenson Squeeze 10 lite. Maybe you're getting the error because your subscription ended?  Can you pm me your Avid master account email address so I can have it check with the license support team.

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Sat, Nov 4 2017 4:44 PM In reply to

    • Nenad Popović
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    Re: Unable to start Sorenson Squeeze 10 Lite

    Hello RalphC,

     

    Thanks for the reply. I've just started the subscription a couple of days ago.

     

    Thanks in advance,

    Nenad

    i7-7700, Asus Prime Z270-A, 16 GB RAM, dedicated video drive 3 TB Seagate Baraccuda SkyHawk 7200 RPM [view my complete system specs]
  • Sat, Nov 4 2017 6:13 PM In reply to

    • RalphC
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    Re: Unable to start Sorenson Squeeze 10 Lite

    Nenad Popović:

    Hello RalphC,

     

    Thanks for the reply. I've just started the subscription a couple of days ago.

     

    Thanks in advance,

    Nenad

    One of our license suppot will reach out to you.

     

    Goodluck,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Sun, Nov 5 2017 2:01 PM In reply to

    • Tom Pearson
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    Re: Unable to start Sorenson Squeeze 10 Lite

    I am having the same issue and am pulling my hair out trying to use ver 8 the only verision that will load and open on my computer any help would be great

    Mac Pro 3.5 gig 6 core 64 gig ram D700 radons with ssd os drive with a 20 tb raid, Artist Mix and Artist color Artist control [view my complete system specs]

    Tom Pearson

    Director/Writer Big Picture Films

    Sound Designer/Sound Editor Hollywood Sounds

    WWLD

  • Wed, Nov 29 2017 4:40 PM In reply to

    • Laur
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    • Bucharest - Romania
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    Re: Unable to start Sorenson Squeeze 10 Lite

    same issue here.

    just purchased a monthly plan.

    in the Avid Application Manager both Avid MC 8.9.1 and Squeeze Lite are activated but I'm getting the "Reactivate Media Composer" popup....

  • Wed, Nov 29 2017 4:45 PM In reply to

    • RalphC
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    Re: Unable to start Sorenson Squeeze 10 Lite

    Hi Laur, 

       I can't find your email address, can you send me a pm or email include your MC systems ID.

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Thu, Nov 30 2017 3:20 PM In reply to

    • RalphC
    • Top 50 Contributor
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    Re: Unable to start Sorenson Squeeze 10 Lite

    Hi Laur,

      I created a support case.Thanks!

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Sat, Dec 23 2017 8:05 AM In reply to

    Re: Unable to start Sorenson Squeeze 10 Lite

    Hi Avid users! We are experiencing the same issue? Can't start this application. I just got the monthly subscription and can't use it so far.

  • Sat, Dec 23 2017 4:00 PM In reply to

    • Tom Pearson
    • Top 50 Contributor
    • Joined on Thu, Mar 1 2007
    • Los Angeles CA / Minneapolis MN
    • Posts 2,108
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    Re: Unable to start Sorenson Squeeze 10 Lite

    Still here as well no love from squeese

    Mac Pro 3.5 gig 6 core 64 gig ram D700 radons with ssd os drive with a 20 tb raid, Artist Mix and Artist color Artist control [view my complete system specs]

    Tom Pearson

    Director/Writer Big Picture Films

    Sound Designer/Sound Editor Hollywood Sounds

    WWLD

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