Latest post Sun, Nov 5 2017 2:01 PM by Tom Pearson. 4 replies.
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  • Sat, Nov 4 2017 1:40 PM

    • Nenad Popović
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    • Belgrade, Serbia
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    Unable to start Sorenson Squeeze 10 Lite

    Just a quick question:

    With Media Composer Annual student subscription I can use Squeeze Lite. Installed it from the App Manager. It says Activated...

    When I start it, I get a dialog that says "This Copy of Squeeze Desktop requires an active Media Composer Subscription. Would you like to activate your Media Composer Subscription or purchase Squeeze Desktop?" I can click on "Reactivate Media Composer" and "Purchase Squeeze Desktop" and, of course, "Cancel". So, when I click on "Reactivate" it just takes me to the App Manager and exits Squeeze.

    Tried reinstalling from the direct download available on My Account / My Products and Subscriptions / Product details and download links... Same result...

    Anyone had the same issue? Or does anyone know how to solve this? Thanks

    i7-7700, Asus Prime Z270-A, 16 GB RAM, dedicated video drive 3 TB Seagate Baraccuda SkyHawk 7200 RPM [view my complete system specs]
  • Sat, Nov 4 2017 3:04 PM In reply to

    • RalphC
    • Top 75 Contributor
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    Re: Unable to start Sorenson Squeeze 10 Lite

    Hello Nenad Popović,

      Based on this  FAQ both Commercial and Academic/EDU Subscription license has Sorenson Squeeze 10 lite. Maybe you're getting the error because your subscription ended?  Can you pm me your Avid master account email address so I can have it check with the license support team.

     

     

    Thanks,

    RalphC

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Sat, Nov 4 2017 4:44 PM In reply to

    • Nenad Popović
    • Not Ranked
    • Joined on Sat, Nov 4 2017
    • Belgrade, Serbia
    • Posts 3
    • Points 40

    Re: Unable to start Sorenson Squeeze 10 Lite

    Hello RalphC,

     

    Thanks for the reply. I've just started the subscription a couple of days ago.

     

    Thanks in advance,

    Nenad

    i7-7700, Asus Prime Z270-A, 16 GB RAM, dedicated video drive 3 TB Seagate Baraccuda SkyHawk 7200 RPM [view my complete system specs]
  • Sat, Nov 4 2017 6:13 PM In reply to

    • RalphC
    • Top 75 Contributor
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    Re: Unable to start Sorenson Squeeze 10 Lite

    Nenad Popović:

    Hello RalphC,

     

    Thanks for the reply. I've just started the subscription a couple of days ago.

     

    Thanks in advance,

    Nenad

    One of our license suppot will reach out to you.

     

    Goodluck,

    RalphC

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Sun, Nov 5 2017 2:01 PM In reply to

    • Tom Pearson
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    • Los Angeles Ca
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    Re: Unable to start Sorenson Squeeze 10 Lite

    I am having the same issue and am pulling my hair out trying to use ver 8 the only verision that will load and open on my computer any help would be great

    macbook pro i7 2.5 16 gig ram 750gig hd 2tb fw800 20 tb e-sata raid Artist Mix and Artist color Artist control [view my complete system specs]

    Tom Pearson

    Director/Writer Big Picture Films

    Sound Designer/Sound Editor Hollywood Sounds

    WWLD

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