Latest post Sat, Feb 17 2018 5:02 PM by Marianna. 11 replies.
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  • Mon, Sep 25 2017 10:22 AM

    • Paul Long
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    Licence Manager Startup Error

    Hi

    Everytime I launch Licence manager I get a Startup Error and I can't open it.  It's called "Startup Error" and then says "An error has occurred during startup:" then a whole load of stuff that seems to refer to Java.  Any ideas appreciated.  (It had been working previously and I don't know what I've done different since)

    Thanks, Paul

    org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'databaseServicesEventHandler': Unsatisfied dependency expressed through field 'loginServiceImpl': Error creating bean with name 'loginServiceImpl': Unsatisfied dependency expressed through field 'entitlementService': Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'loginServiceImpl': Unsatisfied dependency expressed through field 'entitlementService': Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException

    at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:569)

    at org.springframework.beans.factory.annotation.InjectionMetadata.inject(InjectionMetadata.java:88)

    at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.postProcessPropertyValues(AutowiredAnnotationBeanPostProcessor.java:349)

    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1214)

    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:543)

    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:482)

    at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:306)

    at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:230)

    at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:302)

    at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:197)

    at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:776)

    at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:861)

    at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:541)

    at org.springframework.context.annotation.AnnotationConfigApplicationContext.<init>(AnnotationConfigApplicationContext.java:84)

    at com.avid.fncservice.websocket.WebSocketServer.runServer(WebSocketServer.java:220)

    at com.avid.fncservice.websocket.WebSocketServer.main(WebSocketServer.java:71)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

    at java.lang.reflect.Method.invoke(Method.java:497)

    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

    at com.exe4j.runtime.WinLauncher.main(Unknown Source)

    Caused by: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'loginServiceImpl': Unsatisfied dependency expressed through field 'entitlementService': Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException

    at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:569)

    at org.springframework.beans.factory.annotation.InjectionMetadata.inject(InjectionMetadata.java:88)

    at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.postProcessPropertyValues(AutowiredAnnotationBeanPostProcessor.java:349)

    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1214)

    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:543)

    at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:482)

    at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:306)

    at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:230)

    at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:302)

    at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:202)

    at org.springframework.beans.factory.config.DependencyDescriptor.resolveCandidate(DependencyDescriptor.java:207)

    at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:1214)

    at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1054)

    at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:1019)

    at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:566)

    ... 21 more

    Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException

  • Tue, Sep 26 2017 6:00 PM In reply to

    Re: Licence Manager Startup Error

    i'm having the same problem

  • Tue, Sep 26 2017 6:30 PM In reply to

    • Marianna
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    Re: Licence Manager Startup Error

    which version?  MC \ First s a new version came out today which is derived from MC v8.9.2 which was also released today.

    Might be worth uninstalling the one you have and installing that one.

    What OS are you on an does your system meet the specifications listed here:


    Media Composer | First

    WINDOWS

    System Avid-qualified Windows-based computer
    OS 64-bit OS: Windows 10 (Professional and Enterprise), Windows 8.1 (Professional and Enterprise), or Windows 7 Professional (Service Pack 1)
    RAM 6 GB minimum, 8 GB or more recommended; 16 GB or more when working with UHD or high frame rate media

     

     

    8 GB minimum, 16 GB+ recommended; 24 GB or more recommended when working with UHD, large projects, or in an Interplay environment
    Other See the Feature Performance page for more info

     

    Marianna

    See the Windows OS Compatibility Grid

     

     

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

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  • Tue, Nov 21 2017 11:20 AM In reply to

    • Paul Long
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    Re: Licence Manager Startup Error

    I'm having exactly the same problem.  I uninstalled and reinstalled and it was fine for a few weeks and now it's started again.  It means I can't use Media Composer First at all and I get this annoying error message permanently on my screen.  Windows 10 64 bit with 8Gb RAM. 

  • Tue, Nov 21 2017 1:16 PM In reply to

    • Marianna
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    Re: Licence Manager Startup Error

    Paul

    Any updates to the OS occur like service patches or anything?  Is the application on the internal drive and is anything like PT first or PT on that drive as well.....

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

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  • Sat, Feb 10 2018 12:07 AM In reply to

    Re: Licence Manager Startup Error

    was there an answer to this problem? I am experiencing the same each time my computer loads.

  • Sat, Feb 10 2018 8:03 AM In reply to

    Re: Licence Manager Startup Error

    I still havent found one myself :(

  • Wed, Feb 14 2018 11:36 AM In reply to

    Re: Licence Manager Startup Error

    Me neither. Always this error message.

    iLok license manager does not appear as an option in "add or remove programmes", although it's in the slidebar options through the windows symbol in the bottom left hand corner of the screen. So perhaps I can't remove it? Or have removed it before but the icon is lingering on?

    My system is a ThinkPad T430

    with intel Core i53320M 2.6GHz processorup

    8Gig installed RAM

    Seagate Expansion 1TB external hard drive with next to nothing on it

    Windows 10 pro

    So up to spec as far as I'm aware.


    Having almost completed the "optimise windows 10 for focuswrite" video, I'm still getting bad latency despite the direct monitor.


    Is there anything you could suggest to help please?

     

    Filed under:
  • Fri, Feb 16 2018 5:49 PM In reply to

    • ManuZ
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    Re: Licence Manager Startup Error

    Hi Marianna,

    I'm experiencing the same problem as the others. Can you help me? I'm only working with Sibelius. I installed a cumulative Windows 10 update today (Version 1709 for x64 systems), and it occurred after that.

    Cheers, Manu

  • Fri, Feb 16 2018 6:17 PM In reply to

    • Marianna
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    Re: Licence Manager Startup Error

    ManuZ

    what version of MC First?  There is a new one as of yesterday 2018.2

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Sat, Feb 17 2018 3:31 PM In reply to

    • ManuZ
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    Re: Licence Manager Startup Error

    Hi Marianna,

    I don't use Media Composer, it's not installed on my computer. Just Sibelius 7 and the Avid Application Manager.

    Manu

  • Sat, Feb 17 2018 5:02 PM In reply to

    • Marianna
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    Re: Licence Manager Startup Error

    ManuZ

    Wrong forum......

    http://www.sibelius.com/cgi-bin/helpcenter/chat/chat.pl?com=show&groupid=3

    Marianna

     

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

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