Latest post Sun, Sep 10 2017 5:33 PM by eljoss1. 20 replies.
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  • Wed, Sep 6 2017 6:55 PM In reply to

    • Marianna
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    Re: Updated from 8.9 to 8.9.1 (clean install) - Hard Crash

    Hey dennis

    I have been in touch with Dave our hardware guy.... and I will get back with you later today as I think something else might be up wih this issue.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Sat, Sep 9 2017 7:09 PM In reply to

    • eljoss1
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    Re: Updated from 8.9 to 8.9.1 (clean install) - Hard Crash

    Please Marianna I have the exact problem and I have done everything I could to solve it. I have reformated my computer several times just to try to make it work my Avid Media Composer. I have tried to install an older version with out success. Literally I can´t do anything to make it work.  

    Best regards, 

    Josafath

  • Sat, Sep 9 2017 7:29 PM In reply to

    • RalphC
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    Re: Updated from 8.9 to 8.9.1 (clean install) - Hard Crash

    Hi Josafath,

       Please complete your profile include the machine specs and OS.

     

     

    Thanks,

    RalphC

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Sun, Sep 10 2017 11:23 AM In reply to

    • amitfilm
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    Re: Updated from 8.9 to 8.9.1 (clean install) - Hard Crash

    same problem!,and I have to go bcak to 8.9

    mac 10.12.6 (16G29)

  • Sun, Sep 10 2017 2:42 PM In reply to

    • eljoss1
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    Re: Updated from 8.9 to 8.9.1 (clean install) - Hard Crash

    Hi Ralph,

    Yes of course. MacBook Pro (15-inch, Mid 2012), 2.3 GHz Intel Core i7, 16 GB 1600 MHz DDR3, NVIDIA GeForce GT 650M 512 MB, ntel HD Graphics 4000,   OS X 10.11.6, OWC Mercury EXTREME Pro 6G SSD  480.1 GB 

    I have a crash report. Do you need it ? 

    The problem is when is in the part of Open GL FX.

    Thank you very much!

    Josafath

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  • Sun, Sep 10 2017 5:33 PM In reply to

    • eljoss1
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    Re: Updated from 8.9 to 8.9.1 (clean install) - Hard Crash

    Rafael I found this in my Crash Report I hoope it helps.

    20170910091459

    Open I/O discovered 2 plug-ins and will enumerate them for HWInstances:

      Plugin #0 ( Name: HWSDK_VirtIO, Version: 2.0 )

        Instance #0: VirtIOOpenIOFamily VirtIO, ID#0

      Plugin #1 ( Name: OpenIO_Blackmagic, Version: 2.0 )

        The plug-in reported no HWInstances.

    Best regards, Josafath

     

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