Latest post Fri, Jan 4 2019 4:38 PM by Marc Cebrian. 49 replies.
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  • Wed, Sep 12 2018 9:15 PM In reply to

    Re: MC 8.9.1 and Boris RED 5.5 Conflict

    Wow, Fazz...I feel your pain. We are using RED 5.6 - which is the last version. We did a clean install a whlie back when we did a clean install of Windows 10. -- I've read in the forums there are some older C++ that need to be removed and installed again (or repaired). If you comb through the forums, other people have given ideas of what to delete to re-install RED fresh. That has worked for us. I hope it works out for you.

    Marc

    Windows 10 Enterprise - Dell Precision 7810 - 32GB RAM - DNxIO - Nvidia Quadro M5000 [view my complete system specs]
  • Tue, Sep 18 2018 5:47 PM In reply to

    • Mark
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    Re: MC 8.9.1 and Boris RED 5.5 Conflict

    It was the same with Boris Blue IIRC. Sold at least as part of Boris Box Set for a couple years after Microsoft ceased supporting required OS, Win XP. 

    MC 8.7.2. HP Z400, Xeon W3580, 24GB ECC RAM, BMD Decklink Studio 4K, Desktop Video 10.3, Quadro K4200, 362.13 OS & programs: 600GB 10k, video: 1TB... [view my complete system specs]
  • Fri, Jan 4 2019 4:20 PM In reply to

    Re: MC 8.9.1 and Boris RED 5.5 Conflict

    This problem persists with MC 2018.12 and I've hit a dead-end with Avid. I'm going to try to pursue through Boris again, though I have fallen into the tech-support-ether with them in the past. They stop responding to my emails. I wish Avid could implement simple Blending Modes like FCP 7 used to have out of the box. Boris still sells RED 5.6 but they stopped developing it two years ago.

    Windows 10 Enterprise - Dell Precision 7810 - 32GB RAM - DNxIO - Nvidia Quadro M5000 [view my complete system specs]
  • Fri, Jan 4 2019 4:30 PM In reply to

    • Marianna
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    Re: MC 8.9.1 and Boris RED 5.5 Conflict

    Marc

    Can you send Jon a note in support t Boris and copy me on it please?

    Note Marc that although the media elements on the Boris RED main web page indicate that the current version is 5.5, the true current version of Boris RED is 5.6. Ithats what you are using correct?

    I can say I highley doubt very much that we will make another update to this product though - RED/FX/Graffiti have been sunset products for several years now with only minor changes to account for OS/host changes that were the cause of issues or problems. Their idea is to bring all users of RED/FX/Graffiti over to Continuum.

    Anyway, the Boris RED installer is available at this link :

    https://borisfx.com/store/?collection=red-graffiti-fx-final-effects&product=red

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Fri, Jan 4 2019 4:38 PM In reply to

    Re: MC 8.9.1 and Boris RED 5.5 Conflict

    Marianna,

    I understand it's a "sunset" product...but they STILL sell it. :) -- I've been using 5.6 for some time now and that did not resolve the issue. I worked with the Avid techs for a very long time. Nothing was ever resolved even after multiple BlackBox type of analysis. It's a memory issue with Media Composer and Boris...but not even the engineers would make the connection. Or even suggest a C++ package solution, which is the exact error I gave them when I started this journey years ago. I also wrote Jon last month. I am about to write again with you CC'd in. I got no response.

    Thanks, Marc

    PS - I may have to resign to the fact this software is broken. Also, if Avid could just get Blending Modes as an effect, I would dump Boris in 5 seconds.

    Windows 10 Enterprise - Dell Precision 7810 - 32GB RAM - DNxIO - Nvidia Quadro M5000 [view my complete system specs]
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