Latest post Wed, Sep 27 2017 3:13 PM by Marianna. 12 replies.
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  • Tue, Aug 22 2017 9:15 PM

    • Marianna
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    Idea [I] Renew MC Support & Upgrade Plan - get Symphony Option for $99

    RENEW MEDIA COMPOSER TO GET THE SYMPHONY OPTION FOR JUST 99 USD!   EXPIRES DECEMBER 31st 2017!!!!!!!!

    Customers Can renew their Media Composer Upgrade & Support Plans before December 31st, 2017 for just $299 USD, and get the option to buy Symphony for an additional $99 USD.  Total is $$398 USD.

    The Symphony Option—a value of $749 USD— gives you advanced secondary and relational color correction tools to help you get any look you desire. That's not all—it also enables Universal Mastering to deliver multiple formats from a single master source.

    You can renew your Upgrade & Support Plan for Media Composer either on the Avid web store, or through your reseller or Distributor if you prefer.

    You should see the Media Composer | Symphony Option appear in your Avid Master Account within 4-5 business days of purchase.    Don't miss out on this great opportunity—valid until December 31st, 2017.

    If you already Renewed between July 1st, 2017 and August 17th, 2017  you will.......

    • Via your Avid Master Account:  A coupon code has been deposited in your account that will enable you to purchase the Symphony Option from the web store for $99 USD This is available now. 
    • Via your Channel Partner (redemption code): a Coupon code will be deposited in your account that will enable you to purchase the Symphony Option from the web store for $99 USD  This is available now.  

    Special Offer Link:    http://www.avid.com/special-offers/renew-mc-get-symphony

    Any questions etc....  Please let me know.

    Marianna

     

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Tue, Aug 29 2017 4:47 PM In reply to

    • Chepal
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    Re: Renew MC Support & Upgrade Plan - get Symphony Option for $99

    hi marianna,

    i didn't get the coupon_code in my account and i have some "different opinions" with the support_team to get it:

    Re: Symphony option discount coupon [Case : 03274420]

    it would be nice, to have the opportunity to get the symphony option to my dongle.

    thanks in advance

    peace from germany

    che

    mac_mc_8, fibre, sata, scsi [view my complete system specs]

    peace from germany

  • Tue, Aug 29 2017 5:05 PM In reply to

    • Marianna
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    Re: Renew MC Support & Upgrade Plan - get Symphony Option for $99

    Che

    Let me look at your MY Avid and touch base with Product Management and see where the codes are......if yours is not there.

    we will get it resolved.    Also once resolved I can get it onto your dongle too

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

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  • Tue, Aug 29 2017 5:39 PM In reply to

    • Chepal
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    Re: Renew MC Support & Upgrade Plan - get Symphony Option for $99

    thanks marianna,

    for the fast response and "action"!!!

    che

    mac_mc_8, fibre, sata, scsi [view my complete system specs]

    peace from germany

  • Tue, Aug 29 2017 6:07 PM In reply to

    • Marianna
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    Re: Renew MC Support & Upgrade Plan - get Symphony Option for $99

    Che

    Got your answer and will post from the case Pinky started with you.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Mon, Sep 18 2017 5:48 PM In reply to

    • amitfilm
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    Re: Renew MC Support & Upgrade Plan - get Symphony Option for $99

    i boght symphony with 749 USD, but the BCC never work, and I talked to avid and avid cannot fix this, can I get 650 usd back? thanks.

  • Mon, Sep 18 2017 6:10 PM In reply to

    • Marianna
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    Re: Renew MC Support & Upgrade Plan - get Symphony Option for $99

    amit

    email me your My Avid email or the order # of your Sym and when you bought it.  I dont know what I can do but I might be able to do something....

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Mon, Sep 25 2017 8:18 PM In reply to

    • amitfilm
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    Re: Renew MC Support & Upgrade Plan - get Symphony Option for $99

    thanks, just email you.

  • Mon, Sep 25 2017 8:30 PM In reply to

    Re: Renew MC Support & Upgrade Plan - get Symphony Option for $99

    While some resellers seem to be on board and have this offer/package stocked (VideoGuys, for one, seems to have it right), others don't.  Looks like B&H isn't there yet - I only see the normal MC renewals, and a separate Symphony option for about $649.

    Not sure exactly who at B&H is supposed to talk to who at Avid, but I hope they get it set up properly at B&H.

    (SYSTEM 1) iMac Late 2012 27" (13,2), Mac OS X 10.12.6, Avid Media Composer 8.9.4 w/Symphony, Intel Core i7 3.4 GHz, 32 GB RAM, NVIDIA GeForce GTX... [view my complete system specs]
  • Tue, Sep 26 2017 4:56 PM In reply to

    • Marianna
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    Re: Renew MC Support & Upgrade Plan - get Symphony Option for $99

    I have already asked that this be handled... let me poke the nest :)

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Tue, Sep 26 2017 5:06 PM In reply to

    Re: Renew MC Support & Upgrade Plan - get Symphony Option for $99

    I know you have!  Wasn't sure if there were any other nests that need to be poked - and yours gets poked way more than enough as it is :)  Thanks for following up!

    (SYSTEM 1) iMac Late 2012 27" (13,2), Mac OS X 10.12.6, Avid Media Composer 8.9.4 w/Symphony, Intel Core i7 3.4 GHz, 32 GB RAM, NVIDIA GeForce GTX... [view my complete system specs]
  • Wed, Sep 27 2017 3:00 PM In reply to

    • Luis Rico
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    Re: Renew MC Support & Upgrade Plan - get Symphony Option for $99

    Hi Marianna,

    My 8.4.4 expired almost 2 years ago. Can I renew my plan with that offer? It doesn't look like it on the Avid Web store...

    Many thanks,

     

    Luis

    Barcelona

    Powermac G5 2Ghz 6 Gb RAM, MC 3.1.2 [view my complete system specs]
  • Wed, Sep 27 2017 3:13 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
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    • Posts 8,718
    • Points 113,675
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    Re: Renew MC Support & Upgrade Plan - get Symphony Option for $99

    Luis

    email me directly with your System ID, My Avid email and I can see what I can do.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

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