Latest post Thu, Aug 31 2017 1:46 PM by DJFio[DB]. 7 replies.
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  • Fri, Aug 18 2017 8:43 PM

    • DJFio[DB]
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    MC 8.9 often crashes when opening effect editor

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    I've successfully installed and running 8.9 on my macpro system.

    Just one thing begins to happen too often - when i enter effect editor mode, avid - randomly crashes and asks me to send log to avid. It shows me the white outline of the effect editor window - and then crashes.

    i work in older (8.8.5) project. In 8.8.x it works absolutely stable.

    MBPro_late_2013 15'' i7 16GBram OSX 10.12.6 MC 2018.9 AJA io XT | BMD US monitor, EXT thunderbolt NvidiaGPU 980ti; ATTO NT11;Baselight plug-in;... [view my complete system specs]

    DJFio[DB]

  • Fri, Aug 18 2017 10:06 PM In reply to

    • Marianna
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    Re: MC 8.9 often crashes when opening effect editor

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    Hmm can you send me a fw o the crah logs?

    Marianna

     

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  • Sat, Aug 19 2017 10:50 AM In reply to

    • DJFio[DB]
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    Re: MC 8.9 often crashes when opening effect editor

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    e-mailed a couple of generated logs

    MBPro_late_2013 15'' i7 16GBram OSX 10.12.6 MC 2018.9 AJA io XT | BMD US monitor, EXT thunderbolt NvidiaGPU 980ti; ATTO NT11;Baselight plug-in;... [view my complete system specs]

    DJFio[DB]

  • Sun, Aug 20 2017 2:47 PM In reply to

    • pierreh
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    Re: MC 8.9 often crashes when opening effect editor

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    I've had the exact same thing on my MacBook Pro, but I put this on running it on 10.9.5 (not approved by Avid).

    I finally got around by opening the fx editor from a clip that had no fx, resizing and moving its window, and then clicking on the fx'ed clip I wanted to adjust.

    Would it be another of those "interface glitches" I noticed?

    - Work: MacPro 2010 3.46Ghz 12 Cores 48Gig mem, int and ext Raids, Mojo DX, 10.12.6 - Home: MacBookPro 2.5Ghz quad-i7, 16Gig Mem and SSD OSX 10.9.5 [view my complete system specs]

  • Mon, Aug 21 2017 7:42 PM In reply to

    • Marianna
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    Re: MC 8.9 often crashes when opening effect editor

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    How about you pierreh?

    Crash logs....

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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  • Mon, Aug 21 2017 7:42 PM In reply to

    • Marianna
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    Re: MC 8.9 often crashes when opening effect editor

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    [quote user="DJFio[DB]"]

    e-mailed a couple of generated logs

    [/quote]

    got them - working on it with support.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Tue, Aug 22 2017 10:30 AM In reply to

    • pierreh
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    Re: MC 8.9 often crashes when opening effect editor

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    Happy to send some, which ones? Using Mac OS Console or the logs stored in Shared Users?

    - Work: MacPro 2010 3.46Ghz 12 Cores 48Gig mem, int and ext Raids, Mojo DX, 10.12.6 - Home: MacBookPro 2.5Ghz quad-i7, 16Gig Mem and SSD OSX 10.9.5 [view my complete system specs]

  • Thu, Aug 31 2017 1:46 PM In reply to

    • DJFio[DB]
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    Re: MC 8.9 often crashes when opening effect editor

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    It seems that this issue was solved with 8.9.1 update.

    I can not reproduce it anymore.

    Thanks Marianna :) you are our lifesaver !

     

    MBPro_late_2013 15'' i7 16GBram OSX 10.12.6 MC 2018.9 AJA io XT | BMD US monitor, EXT thunderbolt NvidiaGPU 980ti; ATTO NT11;Baselight plug-in;... [view my complete system specs]

    DJFio[DB]
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