Latest post Thu, Oct 5 2017 3:26 PM by George Angeludis. 21 replies.
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  • Thu, Apr 13 2017 8:51 AM In reply to

    Re: iLok error unable to initialize audio

    I'm having the exact same problem. iLok installer says I need to update Windows 7, yet my system is up to date. Have tried everything but MC simply crashes when I click okay, rather than starting with limitations to the audio components. Any update on this problem or any solution and/or workaround?

  • Thu, Apr 13 2017 9:25 AM In reply to

    Re: iLok error unable to initialize audio

    Hi,

    Take a look at the fifth post on this thread. That's what solved it for me. There are some other suggestions on the thread if the initial one doesn't work for you.

    http://c2.avid.com/forums/t/135100.aspx

    Media Composer 8.9.3 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce GT 740M [view my complete system specs]

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  • Thu, Apr 13 2017 7:13 PM In reply to

    Re: iLok error unable to initialize audio

    IMO this W7 issue is slightly different to the W10 issues that had very similar symptons.  Even though you do not need the iLok manager in that if it fails to install on a W7 machine the error message will  reveal that you need a very specific W7 update to allow the Avid Pace installer to work. 

  • Wed, Apr 19 2017 9:44 AM In reply to

    Re: iLok error unable to initialize audio

    http://community.avid.com/forums/p/180298/840481.aspx#840481

     

    Second last post.

     

    The default delayed start up for Windows 7 services is 2 minutes.  This causes one of the Pace licence errors on launching MC/SN.

    .

    MC/SN 8.9 ish x15 PC's 1x Mac, PT 12.8 HDX all on PCs, [view my complete system specs]
  • Thu, Oct 5 2017 5:21 AM In reply to

    • carlgmi
    • Top 150 Contributor
    • Joined on Thu, Oct 13 2005
    • Western Australia
    • Posts 740
    • Points 9,140

    Re: iLok error unable to initialize audio

    FYI - I have just upgraded from 8.6.5 to 8.9.2 and encountered the same error when launching MC.  Visiting the www.ilok.com site, downloading and re-installing PACE driver fixed it for me. Running Win 7 SP1, no updates to Win 7.  I did not manually uninstall MC before performing the upgrade and let the installer remove the previous version.

    MC8.6.5 Win 7 64 with Dongle, Dual 10 core Xeon, Quadro K4000, Adaptec RAID 5-8x3TB, External TB2 4x3TB, 64G RAM, BM Intensity Pro 4K. [view my complete system specs]

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  • Thu, Oct 5 2017 8:45 AM In reply to

    Re: iLok error unable to initialize audio

     

    Since MC 8.8 I had problems with all followng MC updates with the PACE driver. I solved the problem every time  by deinstalling the automatically installed PACE driver and replacing it by the  PACE 2.4.7 driver, using the LicenseSupportInstallerWin64 v2.4.7 r27997 driver (iLook legacy installer). The link is given in 

     

    http://community.avid.com/forums/p/180175/839397.aspx#839397

    MB: ASUS P6TD Deluxe, ATX, Intel X58, QPI 6.4GT/s, Intel LGA1366, 6xDDR3 1600MHz, PCI-E V2.0, On-board Soundkarte. CP: Intel Core i7 920 (2.66 GHz) Quad... [view my complete system specs]
  • Thu, Oct 5 2017 3:26 PM In reply to

    Re: iLok error unable to initialize audio

    Try this:

    iLok Legacy Installer.

    However, after 8.9.1 and win 10 I have never received that error anymore and now I can use the new installer.

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