Hi I'd try to use your support form as it is suggested in the FAQ for an pdf invoice. But your support form needs some support I guess.

Please select a product. Where? The is no field to fill.
And "Beliebte Telefon" sounds funny. It's like a phone number everyone loves. It's just "Telefon", if you ever update this form.

Well, where can i get my pdf invoice?

email me directly about this and I will get the store to work withyou and get you an invoice.

email below

marianna

Hello,

9 months later, I have exactly the same problem. I guess that is not that easy for somebody to fix that page. Can somebody, please, tell me how can I receive the invoice? 

Thank you!

Calin

I asked the web store to get you an invoice....  stand by

Might not be until Monday

Case # 03382496

Marianna

Thank you, Marianna!

Standing by...

Calin

Hello Marianna,

Calin

I believe the webstore team responded....  this was purchased froma  reseller so that is where you need to obtain the invoice.

Marianna

It was purchased via webstore, the confirmation emails are from avid.com, the product appears in "order history", "My products" and so on. I just don't know who else to contact, or, if avid sell it to me trough a reseller. I cannot find a resolution for the case # 03382496, probably because it was not opened by me. I can send you few print screens directly to your email, if it helps. Please, help me with this issue. Thank you!

email me everything you have - order #, screen grabs etc and your my avid email.  I will get it done

Marianna

sent,

thank you very much,

calin

Hello,

I get the same error message.

My problem is that there's the wrong name written on the invoice, it was what I firest typed in but when I actually bought Avid, all data was correct and so it is in my user profile so I wonder where the other name was saved. Could that be corrected for the latest invoice and for all coming?

Thank you,

Annika

Hi Annika,

  Email me the details, I will start a Webstore support case for you.

Thanks,

RalphC