Latest post Sat, Feb 18 2017 1:55 PM by RalphC. 1 replies.
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  • Sat, Feb 18 2017 1:28 PM

    • sasfog
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Bristol United Kingdom
    • Posts 314
    • Points 3,935

    Cannot Update Dongle


    I have just downloaded MC 8.8 and need to activate my dongle for the new vwesrion.

    In application manager however when I select update and navigate to the updater.avd file and open it, when I click on update it does not confirm that the dongle has been up[dated and the staus stays as update.

    Am I doing something wrong?

    Alternatively would it be better to convert to software activation?



    HP Z400 6 Core Intel Xeon W3680 3.33GHz 6GB memory NVIDIA Quadro 2000 1GB PCIe graphics card MC6 [view my complete system specs]
  • Sat, Feb 18 2017 1:55 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,833
    • Points 20,220
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee

    Re: Cannot Update Dongle

    Hello Graham,

      Silly question, but did you download a new Updater file from your Avid master account? When did you last update the Dongle?


     Please pm or email me





    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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