Latest post Thu, Mar 2 2017 7:35 PM by Fish. 11 replies.
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  • Fri, Feb 17 2017 7:57 PM

    • Fish
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    MC V 8.8 - crash on project change

    So...every time I try and close one project and open another the software crashes.

    Just FYI.

    2012 Westmere MacPro 2 x 2.66 GHz 6-Core Intel Xeon) 6 GB 1333 MHz DDR3 ECC ATI Radeon HD 5870 1024 MB As of Jan 2015 - OS X 10.9.5 (13F34) [view my complete system specs]

    AVID man, AVID fan (since 1993 with version 4.5 - before multiple tracks!)...like to solve my own problems and I try not to bother anyone unless I'm really stumped.

  • Wed, Feb 22 2017 11:07 AM In reply to

    Re: MC V 8.8 - crash on project change

    I have the same problem....anybody who has a solution ot explanation?

  • Wed, Feb 22 2017 3:28 PM In reply to

    Re: MC V 8.8 - crash on project change

    I have seen this a couple of times on the released version of 8.8.

    What OS'es are you running? Does it always happen with specific projects?

    Symphony v8.8 | OS 10.11.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

  • Wed, Feb 22 2017 5:09 PM In reply to

    Re: MC V 8.8 - crash on project change

    Not happening on my end.

     

    Did you manually uninstall prior to install or use AVID manager?

    2010 Mac Pro 2.66 GHz 12-core 64GB GTX 780 Solid State Boot 8x Fibre to Terrablock Currently running 10.11.6 El Capitan Symphony 8.7 [view my complete system specs]
  • Fri, Feb 24 2017 11:42 AM In reply to

    • Fish
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    Re: MC V 8.8 - crash on project change

    Running 10.12.3

     

    doesn't matter which projects I switch between...crash.

    installed through the manager

     

    2012 Westmere MacPro 2 x 2.66 GHz 6-Core Intel Xeon) 6 GB 1333 MHz DDR3 ECC ATI Radeon HD 5870 1024 MB As of Jan 2015 - OS X 10.9.5 (13F34) [view my complete system specs]

    AVID man, AVID fan (since 1993 with version 4.5 - before multiple tracks!)...like to solve my own problems and I try not to bother anyone unless I'm really stumped.

  • Fri, Feb 24 2017 2:26 PM In reply to

    Re: MC V 8.8 - crash on project change

    In that case, uninstall using the Avid uninstaller in Applications, download manually and manually install. Worth a try.

    good luck,

    J

    2010 Mac Pro 2.66 GHz 12-core 64GB GTX 780 Solid State Boot 8x Fibre to Terrablock Currently running 10.11.6 El Capitan Symphony 8.7 [view my complete system specs]
  • Mon, Feb 27 2017 10:22 AM In reply to

    • MikeyB
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    Re: MC V 8.8 - crash on project change

    We've seen this on our training room systems. I put it down to student fumbling at the time, but now I'm wondering...

    MacBook Pro 15" 2016 2.7GHz i7 Radeon 455 [view my complete system specs]
  • Tue, Feb 28 2017 10:15 AM In reply to

    • Perry
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    Re: MC V 8.8 - crash on project change

    Just loaded MC 8.8 (OS 10.12.3) and as reported it is crashing on changing projects.

     

    That was after a uninstall and clean install from the downloaded installer.

    DS vers 11.1.1 HP Z800 2x 2.93GHz [view my complete system specs]
  • Tue, Feb 28 2017 2:05 PM In reply to

    • MikeyB
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    Re: MC V 8.8 - crash on project change

    Yes I agree, I have a clean install on my new MBP, and had a crash today. Look like I'd better file a report on this...

     

    MacBook Pro 15" 2016 2.7GHz i7 Radeon 455 [view my complete system specs]
  • Tue, Feb 28 2017 3:53 PM In reply to

    • Marianna
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    Re: MC V 8.8 - crash on project change

    Mikey

    Creating a case on this....  Case # 03156889  I am adding all your emails to the case so you can follow along and see what the resolution is.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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    Skype: mariannamontague

    WWLD

  • Wed, Mar 1 2017 11:25 PM In reply to

    • Fish
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    Re: MC V 8.8 - crash on project change

    Thanks Marianna... I can also report I tried re-install opposite path of original install. No difference.

    2012 Westmere MacPro 2 x 2.66 GHz 6-Core Intel Xeon) 6 GB 1333 MHz DDR3 ECC ATI Radeon HD 5870 1024 MB As of Jan 2015 - OS X 10.9.5 (13F34) [view my complete system specs]

    AVID man, AVID fan (since 1993 with version 4.5 - before multiple tracks!)...like to solve my own problems and I try not to bother anyone unless I'm really stumped.

  • Thu, Mar 2 2017 7:35 PM In reply to

    • Fish
    • Top 500 Contributor
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    Re: MC V 8.8 - crash on project change

    One time it did not crash...so I did a bit of experimenting. It may (MAY!!!) be related to wether or not a browser is running in the background.

    2012 Westmere MacPro 2 x 2.66 GHz 6-Core Intel Xeon) 6 GB 1333 MHz DDR3 ECC ATI Radeon HD 5870 1024 MB As of Jan 2015 - OS X 10.9.5 (13F34) [view my complete system specs]

    AVID man, AVID fan (since 1993 with version 4.5 - before multiple tracks!)...like to solve my own problems and I try not to bother anyone unless I'm really stumped.

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