Latest post Wed, Feb 15 2017 4:11 AM by avopp. 0 replies.
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  • Wed, Feb 15 2017 4:11 AM

    • avopp
    • Not Ranked
    • Joined on Tue, Apr 12 2011
    • Posts 1
    • Points 5

    Media Composer 8.5.3 and Blackmagic Intensity shuttle for thunderbolt

    I have been trying to get our blackmagic intensity shuttle to capture footage straight into avid. Prior to the upgrade from 7.06 to 8.5.3 we were able to record using this setup. I am able to get a video and audio feed but when i press capture the software returns an error of video present but not able to record. I have updated the blackmagic software and still the same error. I am stumped and I am asking for any help if at all possible. I have copied the error notes from the console of media composer.

    We are using a HP zbook G2 and its for a mobile editors. As mentioned before we were able to do this in version 7.04 of media composer using the intensity shuttle. Since i upgraded to 8.5.3 this is not possible.

    Memory stats:  physical = 32683 MB, virtual = 8388607 MB, restriction = 0 MB

    WARNING: Requested LocateBuffer size 2048MB is the same as current size 2048MB.

    Set persistent image cache limit: 200.0 MB in C:/Users/Public/Documents/Avid Media Composer/AvidImageCache

    WARNING: Requested LocateBuffer size 2048MB is the same as current size 2048MB.

    AWin32Mixer::Open inputMixerID = 4

     

    Created ADM Device : 1394 Audio

    DirectSound ADM running on Windows OS Version Major=6 Minor=1 Build=7601

    AWin32Mixer::Open inputMixerID = 4

     

    Created ADM Device : DirectSound Audio

    AlertableTimer Win32 constructor, default system clock resolution min = 1, max = 1000000

    AlertableTimer Win32 constructor, default system clock resolution min = 1, max = 1000000

    AlertableTimer Win32 constructor, default system clock resolution min = 1, max = 1000000

    MCBootstrap::gwhoami = 30

    AVX Library V1.5

    OpenGL implementation found:

        vendor   = Brian Paul

        renderer = Mesa OffScreen16

        version  = 1.5 Mesa 6.4

        This OpenGL implementation does not support hardware texture render

        maximum render dimensions: = 1920 x 1080 at 8 bits per pixel channel

     

    OpenGL implementation found:

        vendor   = NVIDIA Corporation

        renderer = Quadro K4100M/PCIe/SSE2

        version  = 4.4.0

        This OpenGL implementation supports hardware texture render

     

        maximum render dimensions: = 1920 x 1080 at 8 bits per pixel channel

     

    MonCon Painters: GPU, CPU  

    ACPL transfer type: OGL

    ACPL transfer mode: NonOverlapped

    Older CPU<->GPU bus speeds detected (8.5669)

    AAF DLL loaded from : C:\Program Files\Avid\Avid Media Composer\AAFCOAPI.dll

    AAF DLL version     : 1.1.6 (8895) [0]

    Avid Media Access: Device monitor successfully initialized

    MSM directories:1

    LocalMDB::LoadMobsFromMDB() inCallback=0000000000000000 sourceOnle=FALSE

        mediaDirPath phyMobs logMobs

        "C:\Users\Public\Documents\Avid Media Composer\Avid_MediaFiles\" 0.01 sec

        total time=0.01 mobs=0

    Media Drives:

    DATADRIVE (B:), OSVolID = 66, 976759804 totalKB, 975091040 freeKB, 973186566 realFreeKB

    WINDOWS OS (C:), OSVolID = 67, 230811644 totalKB, 164395632 freeKB, 164074547 realFreeKB

    COM2: error (2) The system cannot find the file specified.

     

    Connecting to workgroup "" TM server ""

    The TransferManager server name is not set! Set the TMClient.ini parameters in the Transfer settings!

     

    Couldn't get workgroup destination list - result=24

    Couldn't get local workgroup list - result=24

    Couldn't get playback devices list - result=24

    MAX_INDEXES_TO_READ set to 10240

    In Init ARO Cmds

    MTSC state = 0The single frame player will be built for a length of 3600 frames

    MSMRescan() took:     0.006000s

    Set persistent image cache limit: 200.0 MB in C:/Users/Public/Documents/Avid Media Composer/AvidImageCache

    LocateBuffer Resize from 2048MB to 8192MB

    Set persistent image cache limit: 200.0 MB in C:/Users/Public/Documents/Avid Media Composer/AvidImageCache

    WARNING: Requested LocateBuffer size 8192MB is the same as current size 8192MB.

    EmbedDNXCC turned OFF.

    EmbedDNXCCOptions Slot 1 turned ON and set to DID(0x61) SDID(0x1).

    EmbedDNXCCOptions Slot 2 turned ON and set to DID(0x61) SDID(0x2).

    EmbedDNXCCOptions Slot 3 turned ON and set to DID(0x41) SDID(0x5).

    EmbedDNXCCOptions Slot 4 turned ON and set to DID(0x60) SDID(0x60).

    SignalSelector::SetSignal failed, continuing.

    SignalSelector::SetSignal failed, continuing.

    Set persistent image cache limit: 200.0 MB in C:/Users/Public/Documents/Avid Media Composer/AvidImageCache

    WARNING: Requested LocateBuffer size 8192MB is the same as current size 8192MB.

    EmbedDNXCC turned OFF.

    EmbedDNXCCOptions Slot 1 turned ON and set to DID(0x61) SDID(0x1).

    EmbedDNXCCOptions Slot 2 turned ON and set to DID(0x61) SDID(0x2).

    EmbedDNXCCOptions Slot 3 turned ON and set to DID(0x41) SDID(0x5).

    EmbedDNXCCOptions Slot 4 turned ON and set to DID(0x60) SDID(0x60).

    SignalSelector::SetSignal failed, continuing.

    SignalSelector::SetSignal failed, continuing.

    The default render wait time is 50

    EWC Play is supported...

    Connecting to workgroup "workgroup" TM server "TM-Srever"

    Workgroup Transfer mode couldn't be determined! The Transfer Manager Server "TM-Srever" may not be available.

        GetTMParameters returned 4 - tmParmValue="NULL" tmParmType="NULL" serverName="TM-Srever"

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    Exception:

    @ Wed Feb 15 13:53:37 2017

    * Exception: The deck is either off or not connected. Check 

    your deck connections, or try disabling the TC 

    track to capture on the fly.

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

     

    --------------------------------

     

      Capturing master clip :: test

    Exception caught in APlayer::Play - Exception: FATAL_ERROR

    Exception:

    @ Wed Feb 15 13:53:53 2017

    Exception: FATAL_ERROR

    ***** Capture Failed *****  Clip Discarded

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    Exception:

    @ Wed Feb 15 13:53:53 2017

    * Exception: Video signal present but not captured.

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

     

    --------------------------------

     

      Capturing master clip :: raw.01

    Exception caught in APlayer::Play - Exception: FATAL_ERROR

    Exception:

    @ Wed Feb 15 13:54:01 2017

    Exception: FATAL_ERROR

    ***** Capture Failed *****  Clip Discarded

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    Exception:

    @ Wed Feb 15 13:54:01 2017

    * Exception: Video signal present but not captured.

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

     

    --------------------------------

     

      Capturing master clip :: raw.02

    Exception caught in APlayer::Play - Exception: FATAL_ERROR

    Exception:

    @ Wed Feb 15 13:54:05 2017

    Exception: FATAL_ERROR

    ***** Capture Failed *****  Clip Discarded

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    Exception:

    @ Wed Feb 15 13:54:05 2017

    * Exception: Video signal present but not captured.

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

     

    --------------------------------

     

      Capturing master clip :: ggg

    Exception caught in APlayer::Play - Exception: FATAL_ERROR

    Exception:

    @ Wed Feb 15 13:54:26 2017

    Exception: FATAL_ERROR

    ***** Capture Failed *****  Clip Discarded

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    Exception:

    @ Wed Feb 15 13:54:26 2017

    * Exception: Video signal present but not captured.

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

     

    --------------------------------

     

      Capturing master clip :: raw.03

    ***** Capture Failed *****  Clip Discarded

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    Exception:

    @ Wed Feb 15 13:54:59 2017

    * Exception: Audio/video is unexpectedly no longer coming into the system.

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

     

    --------------------------------

     

      Capturing master clip :: raw.04

    Exception caught in APlayer::Play - Exception: FATAL_ERROR

    Exception:

    @ Wed Feb 15 13:55:09 2017

    Exception: FATAL_ERROR

    ***** Capture Failed *****  Clip Discarded

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    Exception:

    @ Wed Feb 15 13:55:09 2017

    * Exception: Video signal present but not captured.

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

     

    --------------------------------

     

      Capturing master clip :: raw.05

    Exception caught in APlayer::Play - Exception: FATAL_ERROR

    Exception:

    @ Wed Feb 15 13:56:30 2017

    Exception: FATAL_ERROR

    ***** Capture Failed *****  Clip Discarded

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    Exception:

    @ Wed Feb 15 13:56:30 2017

    * Exception: Video signal present but not captured.

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

     

    --------------------------------

     

      Capturing master clip :: raw.06

    Exception caught in APlayer::Play - Exception: FATAL_ERROR

    Exception:

    @ Wed Feb 15 13:57:25 2017

    Exception: FATAL_ERROR

    ***** Capture Failed *****  Clip Discarded

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    Exception:

    @ Wed Feb 15 13:57:25 2017

    * Exception: Video signal present but not captured.

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

     

    --------------------------------

     

      Capturing master clip :: raw.07

    Exception caught in APlayer::Play - Exception: FATAL_ERROR

    Exception:

    @ Wed Feb 15 13:57:44 2017

    Exception: FATAL_ERROR

    ***** Capture Failed *****  Clip Discarded

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    Exception:

    @ Wed Feb 15 13:57:44 2017

    * Exception: Video signal present but not captured.

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

     

    --------------------------------

     

      Capturing master clip :: raw.08

    Exception caught in APlayer::Play - Exception: FATAL_ERROR

    Exception:

    @ Wed Feb 15 13:57:58 2017

    Exception: FATAL_ERROR

    ***** Capture Failed *****  Clip Discarded

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    Exception:

    @ Wed Feb 15 13:57:59 2017

    * Exception: Video signal present but not captured.

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    DIDWriter::DoSDKHWEncodeForCapture - SDK HW encode disabled

    StreamingPlayConsumer::DoSDKHWEncodeForCapture - SDK HW encode disabled

    Regards

    Spiro

     

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