Latest post Mon, Jan 30 2017 4:43 PM by luca.mg. 2 replies.
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  • Mon, Jan 30 2017 1:20 PM

    • 22Video
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    MEDIA COMPOSER 8.7 AND 8.7.2 CRASHING ON EXIT

    Upgraded to mc 8.7.2 and had to roll back to 8.7 on Windows Machine.  Constantly failing to play back on 8.7.2 and freezing machine and  crashing on exit. 

    8.7 now freezing on timeline on playback and crashing on exit.

     

    Anybody suggest a solution please

    Derek M

     

    Windows 10 Intel Core I7 processor (4 core)  @ 4GHz, Skylake,

    Motherboard Gigabyte B150-HD3P-CF(U3E1)

    32gb D ram,

    Nvidia GeForce GTX 970 graphics card

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  • Mon, Jan 30 2017 3:28 PM In reply to

    • Marianna
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    Re: MEDIA COMPOSER 8.7 AND 8.7.2 CRASHING ON EXIT

    22....

    Since this isnt a problem customer wide, I woud start looking at your system.  Did you get any kidn of an error?

    since you rolled back... and it is happening with 8.7 now, try to redo your settings.  if that doesnt work then you need to look at the project and media.  I suggest we get you over to support - i created a case for you 03135985 and someone will be reaching out.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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    Skype: mariannamontague

    WWLD

  • Mon, Jan 30 2017 4:43 PM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,274
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    Re: MEDIA COMPOSER 8.7 AND 8.7.2 CRASHING ON EXIT

    22Video:
    Nvidia GeForce GTX 970 graphics card

    ....hmmmmm.... tested with different drivers? You may need to play the hit and miss game to find a working driver.

    Symphony 2018.5, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

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