Latest post Mon, Sep 19 2016 3:58 PM by Rihafilm. 17 replies.
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  • Tue, Jul 5 2016 3:27 PM

    • Rihafilm
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    • Joined on Mon, Jul 19 2010
    • Posts 47
    • Points 660

    no Windows system audio with Desktop Video 10.7

    I updated the Dektop Video drivers to 10.7 and suddely had no more system audio.
    (Windows 10 pro x64, Analog XLR Out 1+2 -> Mixing Console -> Speakers).
    Audio only worked in Media Composer and Adobe Premiere but not in Firefox, VLC, iTunes, etc.
    Uninstalled and reinstalled several time, tried every possible config, but nothing worked...
    I reverted back to Dektop Video 10.5.4 and everything works fine again.

    Anyone else with this problem? Seems to be a bug.
    Please look into this issue. Thanks!

    MC 2018.5, DNxIO 10.9.8, Windows 10 x64 Pro, 2x Xeon E5-2630 v3, Quadro M4000 (391.58), 64GB RAM, RAIDdeluxe 6Gb SAS 32TB 16-bay RAID-6 [view my complete system specs]
  • Tue, Jul 5 2016 8:10 PM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,352
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    Re: no Windows system audio with Desktop Video 10.7

    Did You try configuring the default adio device in the Windows Control Panel - Audio applet?

    Symphony 2018.5, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Tue, Jul 5 2016 8:31 PM In reply to

    • Rihafilm
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    • Posts 47
    • Points 660

    Re: no Windows system audio with Desktop Video 10.7

    sure. I've checked that as well. The DnxIO was set as default audio device with both drivers. But no sound with 10.7 :(

    MC 2018.5, DNxIO 10.9.8, Windows 10 x64 Pro, 2x Xeon E5-2630 v3, Quadro M4000 (391.58), 64GB RAM, RAIDdeluxe 6Gb SAS 32TB 16-bay RAID-6 [view my complete system specs]
  • Sun, Jul 10 2016 8:29 PM In reply to

    • Marc Higa
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    • Eugene, OR
    • Posts 13
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    Re: no Windows system audio with Desktop Video 10.7

    Rihafilm:

    I updated the Dektop Video drivers to 10.7 and suddely had no more system audio.
    (Windows 10 pro x64, Analog XLR Out 1+2 -> Mixing Console -> Speakers).
    Audio only worked in Media Composer and Adobe Premiere but not in Firefox, VLC, iTunes, etc.
    Uninstalled and reinstalled several time, tried every possible config, but nothing worked...
    I reverted back to Dektop Video 10.5.4 and everything works fine again.

    Anyone else with this problem? Seems to be a bug.
    Please look into this issue. Thanks!

    Looks like I'm having the same problem with Mac OSX 10.11.5 anyone else?

     

     

     

     

    OSX 10.10.4 3.2 Quad Core Intel MacPro5,1 32Gb Ram, MC 8.4.2.37885, DNXIO [view my complete system specs]

    Marc Higa

    Modern Art Pictures

    www.modernartpictures.com

    www.localsonlytv.com

  • Tue, Jul 12 2016 3:48 PM In reply to

    • BVEng
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    • Joined on Thu, Jan 8 2015
    • Posts 29
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    Re: no Windows system audio with Desktop Video 10.7

    same thing here, our DaVinci colorist listens to Spotify while grading footage...but can't anymore until there's a fix.

  • Wed, Jul 13 2016 10:59 AM In reply to

    • Rihafilm
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    • Joined on Mon, Jul 19 2010
    • Posts 47
    • Points 660

    Re: no Windows system audio with Desktop Video 10.7

    for the moment you should stay away from MC 8.6 + DNxIO 10.7 and roll back to MC 8.5.3 + DNxIO 10.5.4.
    I've also had several other problems. consolidated media that doesn't get indexed, audio video sync problems when capturing from tape,...

    MC 2018.5, DNxIO 10.9.8, Windows 10 x64 Pro, 2x Xeon E5-2630 v3, Quadro M4000 (391.58), 64GB RAM, RAIDdeluxe 6Gb SAS 32TB 16-bay RAID-6 [view my complete system specs]
  • Mon, Aug 1 2016 1:55 PM In reply to

    • AvidRuss
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    • Burlington, MA
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    Re: no Windows system audio with Desktop Video 10.7

    Hello,

    Regarding the system audio issue. It has been reproduced and will be investigated.

    Russ

  • Thu, Sep 1 2016 1:42 PM In reply to

    • Rihafilm
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    • Joined on Mon, Jul 19 2010
    • Posts 47
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    Re: no Windows system audio with Desktop Video 10.7

    Hey Russ, any news?

    It's already two month since the release of Desktop Video 10.7 and still no fix :(

    MC 2018.5, DNxIO 10.9.8, Windows 10 x64 Pro, 2x Xeon E5-2630 v3, Quadro M4000 (391.58), 64GB RAM, RAIDdeluxe 6Gb SAS 32TB 16-bay RAID-6 [view my complete system specs]
  • Thu, Sep 1 2016 5:42 PM In reply to

    Re: no Windows system audio with Desktop Video 10.7

    Hello,

    This issue has been fixed in Desktop Video 10.7.2, which should be available very very soon.

    Thanks,

    Jeremy

  • Fri, Sep 2 2016 10:30 AM In reply to

    • Rihafilm
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    • Posts 47
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    Re: no Windows system audio with Desktop Video 10.7

    Great news. Thanks for the info!

    MC 2018.5, DNxIO 10.9.8, Windows 10 x64 Pro, 2x Xeon E5-2630 v3, Quadro M4000 (391.58), 64GB RAM, RAIDdeluxe 6Gb SAS 32TB 16-bay RAID-6 [view my complete system specs]
  • Fri, Sep 9 2016 12:48 PM In reply to

    • Rihafilm
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    • Joined on Mon, Jul 19 2010
    • Posts 47
    • Points 660

    Re: no Windows system audio with Desktop Video 10.7

    this is getting really riddiculous...
    Blackmagic just released Desktop Video 10.8. Do NOT install!
    It finally fixes the "no system audio bug" B U T introduces extremely laggy timeline scrubbing.
    Scrubbing through the timeline is painfully laggy and the video output is not updated during scrubbing.
    Unusable ... back to DV 10.5.4 again!

     

    MC 2018.5, DNxIO 10.9.8, Windows 10 x64 Pro, 2x Xeon E5-2630 v3, Quadro M4000 (391.58), 64GB RAM, RAIDdeluxe 6Gb SAS 32TB 16-bay RAID-6 [view my complete system specs]
  • Fri, Sep 9 2016 1:27 PM In reply to

    Re: no Windows system audio with Desktop Video 10.7

    Rihafilm,

    I'm sorry you are encountering these difficulties!  We are evaluating Desktop Video 10.8 now.  I see your system specs but what version of Media Composer are you using?

    Thanks,

    Jeremy

     

  • Fri, Sep 9 2016 1:43 PM In reply to

    • Rihafilm
    • Not Ranked
    • Joined on Mon, Jul 19 2010
    • Posts 47
    • Points 660

    Re: no Windows system audio with Desktop Video 10.7

    Hi Jeremy, thanks for your reply.
    We are currently using the latest version of MC (8.6.3)

    MC 2018.5, DNxIO 10.9.8, Windows 10 x64 Pro, 2x Xeon E5-2630 v3, Quadro M4000 (391.58), 64GB RAM, RAIDdeluxe 6Gb SAS 32TB 16-bay RAID-6 [view my complete system specs]
  • Wed, Sep 14 2016 11:41 PM In reply to

    • Thomas
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    • Cologne
    • Posts 33
    • Points 460

    Re: no Windows system audio with Desktop Video 10.7

    I have got Win Avid MC 8.4.5 and/ 8.5.3 and since 3 weeks that error-message:

    vdm3bobvideoout postconnect unexpected state   
    this happens, when I click into the source or record monitor.

    the support suggested to instal Desktop Video 10.7 with the words "maybe give 10.7 a try". Seems, that they dont know and prefer try - and - error - support !!
    That kind of help is totally frustrating. after installing it, I loos e the connection to the DNxIO, so I reinstalled the 10.5.4


    Does anybody know, what the error message means, so I could think about the problem?
    Thank for your attantion.
    Thomas
    Z840, Win7Pro, 32GB RAM DDR4, NVIDIA Quadra K4200, Dual Intel Xenon E5 - 2650v3 2.3 2133 10Core / Macbook Pro Retina, MAC OS 10.10.5, 2,8 GHz Intel Core... [view my complete system specs]

    Thomas Poerschke, Editor & Colorist

    ColorGrading.TV @ MMC Studios Köln, Am Coloneum 1, 50829 Cologne, Germany
    web: www.colorgrading.tv

  • Thu, Sep 15 2016 3:43 PM In reply to

    Re: no Windows system audio with Desktop Video 10.7

    Thomas, we have one customer that reported similar errors with a similar situation - clicking in the source/record monitor (although they were using an Avid Mojo DX on a Mac Pro).  What resolved the issue for them was a fix that went into Media Composer 8.6.3.

    Thanks,

    Jeremy

     

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