Latest post Mon, May 2 2016 12:41 PM by Tom Pearson. 4 replies.
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  • Wed, Apr 6 2016 2:05 AM

    • Tamerlin
    • Not Ranked
    • Joined on Fri, Sep 7 2012
    • Posts 1
    • Points 25

    Not off to a good start...

    I downloaded and installed an eval version of Media Composer a couple of days ago, and just got a chance to try it this afternoon. What I've found is that it's basically not usable. The font scaling is WAY out of whack; text is overlapping the text in neighboring fields, much of it is cut off... I can't even tell what format settings I have for my timeline, though it's obviously wrong since the images are squashed, indicating an obviously incorrect aspect ratio... but setting the format is an excercise in guesswork, since the mangled fonts make almost everythin in the UI that's text-based nearly unreadable.

    Any ideas about how to fix this? I'm running on a machine with 16GB ram, an nVidia 960M GPU, and an UHD display, Intel Corei7 (quad). 


  • Wed, Apr 6 2016 1:33 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Not off to a good start...

    Hey there.....

    I heard back from our hardware guys this morning after we communicated back and forth on email last night.   here is the scoop....

    The laptop you have (  Asus Zenbook, with 16GB ram, core i7, SSD storage, nVidia 960M GPU. The screen is 15", UHD  ) seems to meet the minimum requirements. 

    This laptop has a UHD screen and the resolution appears to be set too high. The inability to read the screen is the type of thing that happens with resolution too high. 

    You should set to 1900 x 1200 with standard text character size and hopefully the issue will go away.


    BTW.....   To adjust the text character display size go to:

    Control Panel

    Appearance and Personalization


    “Make it easier to read what’s on your screen” – set to 100% 

    You may have set this to Medium 125% or Larger 150% to compensate for the high resolution setting of the screen) , this currently doesn’t work well with the M/C GUI.  Using a screen resolution of 1900 x 1200 and text to 100%  is what we have found as the limitation until the GUI is fixed to accommodate the higher resolution screens.


    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Mon, May 2 2016 6:06 AM In reply to

    Re: Not off to a good start...


    I have the same problem - did you sort it and if so, would you mind tellingme how?

    My notebook is the ASUS ZenBook UX501VW


  • Mon, May 2 2016 7:16 AM In reply to

    Re: Not off to a good start...

    Have you tried this?

    You should set to 1900 x 1200 with standard text character size and hopefully the issue will go away.

    Media Composer 2018.12.1 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)


    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Mon, May 2 2016 12:41 PM In reply to

    • Tom Pearson
    • Top 50 Contributor
    • Joined on Thu, Mar 1 2007
    • Los Angeles CA / Minneapolis MN
    • Posts 2,156
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    Re: Not off to a good start...

    +1 :-)


    Mac Pro 3.5 gig 6 core 64 gig ram D700 radons with ssd os drive with a 20 tb raid, Artist Mix and Artist color Artist control [view my complete system specs]

    Tom Pearson

    Director/Writer Big Picture Films

    Sound Designer/Sound Editor Hollywood Sounds


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