Latest post Thu, Mar 17 2016 12:12 PM by Sliceworx. 5 replies.
Page 1 of 1 (6 items)
Sort Posts: Previous Next
  • Wed, Mar 16 2016 10:22 AM

    • Sliceworx
    • Not Ranked
    • Joined on Wed, Sep 26 2007
    • Posts 5
    • Points 50

    Cannot activate my avid

    HI,

     

    My whole system crashed and had to re-install windows and MC7. Trying to activate and get this - 

    101 Activation Failed. 20062:Add-on............ cannot have more copies assigned thank total available.

    But how do I de-activate the one that is gone to reactivate my new installation?

    HELP!

    Thanks.

  • Wed, Mar 16 2016 11:29 AM In reply to

    Re: Cannot activate my avid

    You should contact Avid Support.

    http://www.avid.com/US/support/support-contact

    Select Broadcast & Video, then on the next page click the + next to Contact Support and call the number listed for your area.  Help with activation issues is free, and it's option 2 from the phone menu.

    If you still don't get anywhere with them, send an email to Marianna Montague (marianna.montague@avid.com).  She's their customer advocate, and can help you.

    Media Composer 2018.7 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce GT... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Wed, Mar 16 2016 1:01 PM In reply to

    • Sliceworx
    • Not Ranked
    • Joined on Wed, Sep 26 2007
    • Posts 5
    • Points 50

    Re: Cannot activate my avid

    Thank you very much. Running the trial so long. Yes

  • Wed, Mar 16 2016 1:07 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 9,677
    • Points 211,325
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Cannot activate my avid

    Email me your system ID and issue and I can asist.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Wed, Mar 16 2016 3:54 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 9,677
    • Points 211,325
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Cannot activate my avid

    Sliceworx ( Peter)

    I found your license and manually deactivated it for you.  Try now.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Thu, Mar 17 2016 12:12 PM In reply to

    • Sliceworx
    • Not Ranked
    • Joined on Wed, Sep 26 2007
    • Posts 5
    • Points 50

    Re: Cannot activate my avid

Page 1 of 1 (6 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller