Latest post Tue, Jun 23 2015 10:46 AM by brawur. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • Mon, Jun 22 2015 3:29 PM

    • brawur
    • Not Ranked
    • Joined on Fri, Nov 4 2005
    • Emden
    • Posts 41
    • Points 490

    Electronic Activation required??

    Today I tryed to start Avid MC 8.3.1 which was working fine till recently.

    But today I got the Avid MC Activation window pop open.

    In the Avid Application Manager it says MC and Symphony are activated already.

    Whenever I try to deactivate it, I do get the following message.

    Failed Deactivation: Response is out of order with previous responses.

    What's wrong???

     

    I realy do need to work on my projects!!!!

    MC 8.8.1 with Symphony Option, on dual Intel E5 2670, EVGA SR-X with 32 GB RAM G.Skill, Quadro K-5000 4 x 2TB Videoraid, System on SSD, Render on SSD... [view my complete system specs]

    Dual Opteron 275, NVidia Quaddro FX3700, 4GB, Windows 7

  • Mon, Jun 22 2015 4:12 PM In reply to

    Re: Electronic Activation required??

    Hi

    You should contact Avid Support.

    http://www.avid.com/US/support/support-contact

    Select Broadcast & Video, then on the next page click the + next to Contact Support and call the number listed for your area.  Help with activation issues is free, and it's option 2 from the phone menu.

    If you still don't get anywhere with them, send an email to Marianna Montague (marianna.montague@avid.com).  She's their customer advocate, and can help you.

    Media Composer 2018.9 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce GT... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Tue, Jun 23 2015 10:46 AM In reply to

    • brawur
    • Not Ranked
    • Joined on Fri, Nov 4 2005
    • Emden
    • Posts 41
    • Points 490

    Re: Electronic Activation required??

    Thank you.

    It looks like it was "self clearing"

    This morning everything was fine already, without calling anywhere.

    MC 8.8.1 with Symphony Option, on dual Intel E5 2670, EVGA SR-X with 32 GB RAM G.Skill, Quadro K-5000 4 x 2TB Videoraid, System on SSD, Render on SSD... [view my complete system specs]

    Dual Opteron 275, NVidia Quaddro FX3700, 4GB, Windows 7

Page 1 of 1 (3 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller