Latest post Thu, Feb 13 2014 7:46 PM by knollcrest. 4 replies.
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  • Thu, Jan 30 2014 8:43 PM

    Title Tool cannot be opened

    When I click Tools --> Title Tool Application..., I get an operating system window that reads "AvidTitleTool cannot be opened because of a problem."

    I'm running MC6.5 on MacOSX 10.7.5, have never had a problem before. 

    Also, strangely, there is no longer the menu option for just "Title Tool."  (i.e. not Marquee).

    Has anybody else had this problem?  Help please!!

    Here's the Error Report:

    Process:         AvidTitleTool [403]
    Path:            /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/PlugIns/AvidTitleTool.app/Contents/MacOS/AvidTitleTool
    Identifier:      AvidTitleTool
    Version:         ??? (???)
    Code Type:       X86 (Native)
    Parent Process:  AvidMediaComposer [382]

    Date/Time:       2014-01-30 15:39:47.683 -0500
    OS Version:      Mac OS X 10.7.5 (11G63)
    Report Version:  9

    Interval Since Last Report:          1346506 sec
    Crashes Since Last Report:           8
    Per-App Crashes Since Last Report:   7
    Anonymous UUID:                      719B24B0-76F3-4A4A-997C-B91890139721

    Crashed Thread:  0

    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000

    Application Specific Information:
    dyld: launch, loading dependent libraries

    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/QtCore.framework/QtCore
      Referenced from: /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/PlugIns//AvidTitleTool.app/Contents/MacOS/AvidTitleTool
      Reason: Incompatible library version: AvidTitleTool requires version 4.8.0 or later, but QtCore provides version 4.7.0

    Binary Images:
        0x1000 -    0xcefeb +com.Avid.AvidTitleTool (1.0 - 1.0) <4082B702-7455-8036-F012-FA5BD4EB6A71> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/PlugIns/AvidTitleTool.app/Contents/MacOS/AvidTitleTool
      0x128000 -   0x38afeb +QtCore (4.7 - ???) <166E83EE-A808-4B01-D66E-D13C1A20A216> /Library/Frameworks/QtCore.framework/QtCore
    0x8fece000 - 0x8ff00aa7  dyld (195.6 - ???) <60FD3471-A1D7-342E-99A7-3EDECDAEC6EC> /usr/lib/dyld
    0x92836000 - 0x92836fff  com.apple.Carbon (153 - 153) <6FF98F0F-2CDE-3888-A304-4ED447D24CE3> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

    Model: MacPro5,1, BootROM MP51.007F.B03, 8 processors, Quad-Core Intel Xeon, 2.4 GHz, 16 GB, SMC 1.39f11
    Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MB
    Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 4, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 5, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 6, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 7, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    Memory Module: DIMM 8, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.198.19.22)
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet 1, Ethernet, en0
    PCI Card: pci1b4b,9123, sppci_ahci, Slot-3
    PCI Card: pci1b4b,91a4, sppci_ide, Slot-3
    PCI Card: ATI Radeon HD 5870, sppci_displaycontroller, Slot-1
    Serial ATA Device: eSATA-2 ExternalRAID, 6 TB
    Serial ATA Device: HL-DT-ST DVD-RW GH61N
    Serial ATA Device: WDC WD1001FALS-41Y6A1, 1 TB
    Serial ATA Device: WDC WD1001FALS-41Y6A1, 1 TB
    USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd100000 / 2
    USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd120000 / 3
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x5a100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 4
    FireWire Device: built-in_hub, 800mbit_speed

  • Sun, Feb 2 2014 7:05 PM In reply to

    Re: Title Tool cannot be opened

    The normal way of approaching this is whats changed since last time it worked fine?

    Have you tried a freshly created user and Project?

     

    ACI Moderator. I'm not employed by Avid or work for them. I just do this in my spare time. Normally using the current Media Composer version on My... [view my complete system specs]

     

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  • Wed, Feb 5 2014 7:48 PM In reply to

    Re: Title Tool cannot be opened

    Hmm, nothing has changed.

    I tried creating a new Project, no dice.  

    What's the easiest way to create a new user without having to rebuild all of my shortcuts and settings? 

    Thanks a lot!

  • Wed, Feb 5 2014 8:43 PM In reply to

    Re: Title Tool cannot be opened

    Just create a new one...don't worry about adding settings until you verify it works or not.

    If the new user does work, you can select File > Open Settings File (when the Settings tab is active in the Project window) and drag old settings into a new user.

    Symphony v8.8 | OS 10.11.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

  • Thu, Feb 13 2014 7:46 PM In reply to

    Re: Title Tool cannot be opened

    Thank you Kevin. 

    I tried using a new user profile.  No dice. 

    Anything else you'd suggest trying??  Thanks a lot.

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