Just a few days ago, I bought the mp3 option authorization code so I can create mp3's for my music. I know there are free options out there but I thought I would go through the company so I could get help if I needed it.... but now that I need it, I haven't gotten any. Anyways, I got the m-audio fast track box with the pro tools se software and the m-audio fast track audio interface for Christmas one year and I decided to set it up. I realized I didn't have the cd's that came with it but I was told by my dad that I could find the software for free online. I did find the software and downloaded the Avid Pro Tools SE 8.0.3 and I found it to work out great. I went to export and realized that the only format option was a .wav and the mp3 option was blanked out. I decided to go to the site and buy the option and selected the authorization code mp3 option because I do not have ilok I believe. I am using this on a mac os x 10.6.8. I saw in "my accounts" that there is a code activation link but when I enter in the code I was given, it would not accept. I do not see any place on the software I downloaded to enter the code and I cannot call for any support. I looked on many many forums but couldn't find what I needed. I still have the greyed out mp3 option box and becoming pretty frustrated because I feel that I wasted my money. Did I or do I try something else? Also, I re-downloaded the software to see if it pulled up an authorization code box as I was installing but nothing....
HI s12......
you are in the pro Video forums and need to pst in the Pro Audio forums here: http://duc.avid.com/
There is a forum specifically for the fast track and pro Tools that you should post too and there are moderators online to assist if you get stuck.
Marianna
marianna.montague@avid.com
Hi, You have posted in the Avid Pro Video forums.
For Protools issues you should go to the Avid Pro Video Forums founf by clicking on this link. You need to join and sign in to these forums. Then scroll down the list of Forums to Protools SE for Mac or use this link
Good luck
Thank you!
Thanks!
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