I don't know if this has already been alked on yet or not, but it seems that I have lost the yellow registration card from the Pro Tools 10 box. I know I'm stupid. I can't even recall seeing it, but i couldn't go but so far without it and a registration page kept coming up talking about (release code, registration #, etc.). I have been trying to get a replacement yellow card, and when i finally find the page that says it will help me if i lost my registration card the page is out of order. (Which is at the bottom of this page link http://www.avid.com/US/support/register/audio ). I want to know is if the only way that i can possibly get support from avid is to buy a Support Code and call them about a replacement?
Hi there brespree23,
The Registration help article you're looking for (broken link) is here: http://avid.force.com/pkb/articles/en_US/faq/en384651.
This is the Pro Video Forums, normally we'd want you to post Pro Tools related questions in the Avid Audio Forums (http://duc.avid.com), but I wanted to be sure you got that link asap.
I'll ping the Web team to fix the link on the bottom of the registration page.
All the best,
-AK
marianna.montague@avid.com
Oops sorry lol. Im in the wrong place but thank you for the help
brespree23.......
You can also contact Pro Tools Customer Service team at Ground Control. Call 650-731-6100 and choose Option 2 for Registration or use Adam's suggestion and submit a registration web case to get in touch.
The web team was notified yesterday of the broken links on that support page.
marianna
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