Latest post Sat, Jun 9 2018 12:23 PM by Bob Soetekouw. 16 replies.
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  • Fri, Nov 2 2012 2:18 PM

    • Max Zilker
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    • Joined on Thu, Jan 13 2011
    • Munich, Germany
    • Posts 12
    • Points 180

    Subcap Tool cuts off text!

    Hi there, 

    I really like the Subcap Tool.

     

    But there is a big problem, which makes it useless for professional work:

     

     

     

    In the first picture its very subtle, but its there. When you look at the "y" & "g" you can see that the shadow and outline is cut off at the bottom of the letter.

     

    In the second picture it is very bad, here the last part of the letter is cut off. 

    The problem appears with italic and not out of the box fonts. This is big problem because we really need italic when making captions!

    I think its a bug in the software rendering the text in a too smal "virtual" box or something like that. You cannot change it in the settings. I tried every parameter in the subcap tool. Nothing helped.

     

    I hope you can put this bug on your to-do list. It is really important for the use of the subcap tool.

     

     

    Best regards,

    Max

    MacPro (Mid2010) 12Core, 16GB Ram, ATI Radeon HD 5870 1024 MB Os 10.12.2, MC 8.7.2 [view my complete system specs]
  • Tue, Mar 19 2013 12:23 PM In reply to

    • le_k
    • Top 500 Contributor
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    • cologne
    • Posts 250
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    Re: Subcap Tool cuts off text!

    experienced the same bug with 6.0.3. so this is still not fixed....

    used Arial and only the letters A and V were slightly cut off when being first or last Letter in a Row.

     

     

    1. avid mc 8.9.3 intel i7 7700, 32GB DDR3, nvida geforce gtx 1070, Win10 64bit, 9TB-Raid-0 @ onboardcontroller // alienware intel i7 win10 64bit ... [view my complete system specs]
  • Tue, Mar 19 2013 2:14 PM In reply to

    Re: Subcap Tool cuts off text!

    Seen this happen too, so I have escalated the issue.

    Media Composer /w Symphony option | PT-HD | Win7Pro64 HP | OSX MBP | ISIS5000 | Nitris DX | Artist Mix & Transport & Color | AJA T-Tap | Decklink... [view my complete system specs]
  • Wed, Mar 20 2013 4:21 AM In reply to

    Re: Subcap Tool cuts off text!

    Changing the row spacing to 3 (under box appearance) sometimes helps...

    Another problem that is killing me is the keyboard input problem, where letters get swapped around if you type slowly. I have replicated this on 3 different mac based installations on 6.03 and 6.52. Now I type in a text editor and paste the subtitles into the subcap tool.

    2.5 GHz Intel core i7 MacBook Pro, 16GB RAM, SSD512, OSX 10.7.5, Matrox Mini "brick" with MAX, AJA T-Tap, G-Tech Raid drives connected via E... [view my complete system specs]
  • Wed, Mar 20 2013 1:36 PM In reply to

    Re: Subcap Tool cuts off text!

    I think that's an old bug. What I do usually is just add a blank iine to the text, not neat but it works. And if I remember corretly, if you add a space to the end of the line it might work as well. It has to do with the surrounding box.

    Mac Pro 8 core 2.4 Ghz (Middle 2010), 14 Gbs RAM, Matrox MXO2 Mini, GTX970 OSX v.10.10.1 AVID MC 8.3.1 [view my complete system specs]
  • Thu, Sep 1 2016 2:14 AM In reply to

    • pab
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    • Joined on Mon, Jun 15 2009
    • Posts 4
    • Points 40

    Re: Subcap Tool cuts off text!

    Hi there,

     

    I'm on MC7 and I'm currently having this problem. Is there any solutions to it? Changing the row spacing hasn't solved anything in my case. It's actually the last letter of each line that's getting clipped, regardless of the box width.

    Thank you.

    Prisca

  • Thu, Oct 13 2016 11:06 AM In reply to

    • Max Zilker
    • Not Ranked
    • Joined on Thu, Jan 13 2011
    • Munich, Germany
    • Posts 12
    • Points 180

    Re: Subcap Tool cuts off text!

    4 Years later and this Bug still exists!

    Avid please, this can't be such a big thing to fix. The SubCap tool is so great and easy to use in comparison to other Applications! I really love it. But when the texts doesn't look perfect it's useless.

    I believe in you! You can do this : )

    MacPro (Mid2010) 12Core, 16GB Ram, ATI Radeon HD 5870 1024 MB Os 10.12.2, MC 8.7.2 [view my complete system specs]
  • Fri, Oct 14 2016 7:26 PM In reply to

    • RalphC
    • Top 50 Contributor
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    Re: Subcap Tool cuts off text!

    Hi Max,

       What AvidMC version you experience this? Can you provide the details, I will have support team investigate this. 

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Mon, Oct 17 2016 12:36 PM In reply to

    • Max Zilker
    • Not Ranked
    • Joined on Thu, Jan 13 2011
    • Munich, Germany
    • Posts 12
    • Points 180

    Re: Subcap Tool cuts off text!

    Hi Ralph,

    i don't know which version i used back then, probably the newest or second newest which was available .

    Now i use the recent version 8.6.3 of Media Composer on Mac OsX 10.10.5

     

    Thank you,

    Max

    MacPro (Mid2010) 12Core, 16GB Ram, ATI Radeon HD 5870 1024 MB Os 10.12.2, MC 8.7.2 [view my complete system specs]
  • Tue, Oct 18 2016 9:57 PM In reply to

    • RalphC
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    Re: Subcap Tool cuts off text!

    Hi Max,

     Provide the detailed steps so I can have support team investigate this. You can email me at raff.condalor@avid.com it this helps. 

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Oct 21 2016 1:39 PM In reply to

    • Max Zilker
    • Not Ranked
    • Joined on Thu, Jan 13 2011
    • Munich, Germany
    • Posts 12
    • Points 180

    Re: Subcap Tool cuts off text!

    Hi Ralph,

     

    i create a normal Subtext with the Subcap-Tool and change the appearance.

    I already made screenshots and described the problem in the starting post of this thread ; )

     

    The Problem appears also with normal fonts, no italic but with bigger outlines. The outline gets cut off.

     

    Thank you!

    Max

    MacPro (Mid2010) 12Core, 16GB Ram, ATI Radeon HD 5870 1024 MB Os 10.12.2, MC 8.7.2 [view my complete system specs]
  • Fri, Oct 21 2016 2:16 PM In reply to

    • RalphC
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    Re: Subcap Tool cuts off text!

    Max Zilker:

    Hi Ralph,

     

    i create a normal Subtext with the Subcap-Tool and change the appearance.

    I already made screenshots and described the problem in the starting post of this thread ; )

     

    The Problem appears also with normal fonts, no italic but with bigger outlines. The outline gets cut off.

     

    Thank you!

    Max

     

    I'm sending this to support now.

     

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Oct 21 2016 2:36 PM In reply to

    • RalphC
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    Re: Subcap Tool cuts off text!

    Here is the case number 03065489.

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Mon, May 22 2017 12:52 AM In reply to

    • Petr Lom
    • Not Ranked
    • Joined on Sat, May 26 2012
    • Amsterdam
    • Posts 72
    • Points 880

    Re: Subcap Tool cuts off text!

    hi job - i am getting an issue you reported a couple of years ago - with the subcap generator - it cuts off half of my text - please have a look - when i use a unicode font specified by the dutch broadcast system - NPO subtitling - i get this:

    any ideas?

    thanks! 

     

    media composer 8.4.4.4for MAC running on operating system yosemite OS X 10.10.5 on a macbook pro 2.3 GHz intel core i7 with 16GB RAM. [view my complete system specs]
  • Mon, Jun 26 2017 10:46 AM In reply to

    • loki
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    • Joined on Sat, Mar 17 2012
    • Posts 27
    • Points 325

    Re: Subcap Tool cuts off text!

    This thing still exists in 8.8.4 on OSX 10.12.4

    You can fix it: "Box Appearance" -> "Separate Boxes For Each Row".

    You may need to use "Extent" -> "Each Row As Wide As Widest" as well.

    //e: Just came across another subtitle which is not fixed with this... pity. Row spacing helps out but changes the desired style. If you wanna keep the row spacing 0 or below you'd probably need to create double subtitles if you have multiple rows of text.

     

    Cheers,

    Max

    MC 8.8.4 OSX 10.12.4 MacPro 6,1 [view my complete system specs]
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