I have been thinking of buying the ProTools HD for quite some time now. I recently bought a new powerful laptop (a Dell XPS 15 9560 with 16GB RAM, decent GPU, and SSD Storage) just so that I can get into audio editing/mixing and start using resource-intensive programs such as Pro Tools on the laptop. I am an absolute beginner, and so, I wanted to try the trial version first, so installed the free 'Pro Tools | First' on my laptop. However, I have not been able to get it working yet. Every time I open Pro Tools | First (v 12.8.2 latest one), it crashes in my Windows 10 laptop with the message: "Pro Tools application has stopped working". Please help me here if anyone has any similar experiences or any suggestions to get this issue rectified. If I see that the Pro Tools First is crashing, I expect the Pro Tools HD to crash too. My OS is Windows 10 Home Edition. Tried raising Support Requests with Avid two times but have not got any reply: Request Number: 03375232 and 03371438
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Carl Amoscato | Freelance Film & Video Editor | London, UK
Thanks for letting me know and for pointing me in the right direction.
You're welcome. I hope one of the audio people is able to help.
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