Avid Certified Support Representative (ACSR) Program participants are trained and certified by Avid with the knowledge and skills necessary to perform installations, upgrades, diagnostics, troubleshooting and support in the post, workgroup production or broadcast environment. This multi-certification program is designed to ensure the highest level of technical proficiency with Avid products.
The first tier of the ACSR program covers our editing systems. As an Avid Certified Editing Support Representative you will thoroughly understand the technical and operational aspects of Avid Media Composer and Avid Symphony on both the Windows and Macintosh platforms. This certification also offers access to Avid's Senior Escalation Team and connects you directly to the community of certified ACSR Support Representatives worldwide.
The second tier of the ACSR program covers our storage systems. As an Avid Certified Storage Support Representative you will thoroughly understand how to install and maintain the technical, operational, and administrative aspects of either or both of Avid's Unity MediaNetwork and Unity ISIS shared storage systems.
The third tier of the ACSR program covers our Interplay management system. Once you have achieved this level of certification you are recognized as an Elite member of the Certified Support Representatives. As an Avid Certified Elite Support Representatives you will thoroughly understand how to install and maintain technical, operational, and administrative aspects of Avid's editing systems, storage systems and the Avid Interplay management system.
What follows is a diagram outlining the ACSR paths and some of the main course pre-requisites.
If you’d like to learn more please visit: http://www.avid.com/training/acsr.asp
Or e-mail any questions to Avid Global Training at: ACSR_Certification@avid.com