The Government Video Update : Support

Update your Avid software even if your system isn't connected to the Internet

ejose — Thu, 15 May 2008 00:39:00 GMT

We were visiting a customer last week who had not updated their Media Composer software for quite some time, since their Media Composers were not connected to the Internet. The good news is you don't have to have your Media Composer online to get the latest software. If you have a valid Support Contract and have registered with the Avid Download Center, you can download your software on any Internet-connected computer. Just save the software to a thumb drive, pop it into your edit system and install the updates.

If you're a Government customer and you don't have a thumb drive, I can help with that too! I have shiny new 1GB Avid thumb drives for the first 40 next 22 government customers who send me a message including their name, government email address and government mailing address.

New Avid Knowledge Center

ejose — Tue, 22 Jan 2008 16:32:00 GMT

Wow! I just checked out the NEW Avid Knowledge Base. Forget everything you know about the old one. The new site makes it quick and easy to locate answers to your technical questions, find downloads, email support questions to Avid's technical gurus, and track the status of your support questions. Very slick!

You can check it out here.

Free Avid Tech Alerts Delivered to Your In-Box

ejose — Sat, 01 Dec 2007 01:33:00 GMT

You can now subscribe to receive free Avid technical updates, delivered daily to your email in-box.

Sign up here.